Manufacturing Systems Administrator

Job Title:

IT Systems Administrator - Ashland, VA

Job Description

The IT Systems Administrator will support a manufacturing facility in Ashland, VA by maintaining, configuring, and ensuring the reliable operation of computer systems, networks, and production-related applications. This role focuses on supporting and improving in-house systems, including ERP tools used on the production floor, while developing scripts and tools that streamline daily operations for both office and manufacturing environments. The position requires a hands-on professional with strong systems administration, SQL, and ASP experience, along with the ability to troubleshoot hardware, software, and network issues independently.

Responsibilities

+ Install, configure, maintain, and troubleshoot computer systems, including hardware, software, and related infrastructure across office and production environments.

+ Develop and maintain scripts and tools to support daily operations in the office and on the production floor, improving efficiency and system performance.

+ Administer and support SQL databases using Microsoft SQL Server Management Studio, including troubleshooting and performance tuning as needed.

+ Support, upgrade, fix, debug, and develop both the front end and back end of ERP systems that integrate with the production and manufacturing floor.

+ Work with in-house or company-developed ERP systems to ensure reliability, usability, and integration with production processes.

+ Ensure network security by managing firewalls and applying an understanding of firewall configurations and network security protocols.

+ Monitor systems and networks for potential security threats and performance issues, and take proactive steps to resolve them.

+ Troubleshoot compatibility issues for tools and applications originally built for Internet Explorer and adapt them for use in newer browsers.

+ Provide general IT support, including resolving issues with printers, Wi‑Fi, and employee hardware and software questions.

+ Troubleshoot and maintain Windows operating systems from Windows 7 to current versions.

+ Support and troubleshoot dated or legacy hardware and software to keep critical systems operational.

+ Assist with network and server maintenance and troubleshooting to ensure stable and reliable operations.

+ Document system configurations, procedures, and policies in a clear and organized manner for future reference and knowledge sharing.

+ Collaborate with production and office staff to understand operational needs and translate them into technical solutions.

+ Manage and support Office 365 services in an office environment, including user support and basic administration tasks.

Essential Skills

+ Proven experience as a Systems Administrator or in a similar IT support role.

+ Experience providing general IT support, including resolving printer issues, assisting employees with technical questions, and troubleshooting Wi‑Fi and connectivity problems.

+ Strong knowledge of Windows and Linux operating systems and their administration.

+ Hands-on experience with SQL databases and Microsoft SQL Server Management Studio.

+ Proficiency with ASP for developing, maintaining, and troubleshooting web-based applications.

+ Experience working with ERP systems, including support and administration.

+ Experience upgrading, fixing, debugging, and developing both front-end and back-end components of ERP systems integrated with manufacturing or production environments.

+ Understanding of firewall configurations and network security protocols.

+ Excellent troubleshooting skills with the ability to analyze and resolve complex technical issues independently.

+ Ability to troubleshoot compatibility issues for tools and applications originally built for Internet Explorer and adapt them to newer browsers.

+

Experience with Windows operating systems from Windows 7 through current versions.

Additional

Skills & Qualifications

+ Bachelor's degree in Computer Science or a related field is preferred; an associate degree, relevant certifications, or a combination of education and experience is also considered.

+ Experience in IT support within a manufacturing environment is highly…