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Federal xIT Service Desk Program Manager
Job in
Ashland, Hanover County, Virginia, 23005, USA
Listed on 2026-09-06
Listing for:
TEEMA
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
IT Project Manager -
Management
IT Project Manager
Job Description & How to Apply Below
TEEMA seeks an experienced Program Manager II to lead a large-scale 24x7 Technology Service Desk in a federal environment. You will manage a 50+ staff, ensure ITIL/HDI compliance, and serve as the primary liaison with government leadership and the COR.
You will drive daily operations, performance metrics, and knowledge management while guiding transition planning and executive reporting to optimize service delivery and customer experience.
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