Guest Experience Assistant Manager

Join Dash In as a Guest Experience Assistant Manager!

As the Retail Assistant Manager, you'll play a key role in ensuring the smooth operation of our food service department. You'll support the Store Manager in leading a team, overseeing food preparation, managing inventory, and ensuring compliance with safety and quality standards. You'll contribute to sales growth, guest satisfaction, and overall operational success.

• Team Leadership:
  Recruit, train, and develop a high-performing food service team.
• Inventory & Operations:
  Manage food orders, maintain inventory levels, minimize waste, and ensure operational excellence.
• Food Safety & Quality:
  Oversee food prep and compliance with safety protocols (Serv Safe preferred).
• Guest Engagement:
  Ensure high levels of guest satisfaction with exceptional food quality and service.
• Audit & Inspections:
  Meet or exceed performance standards in third-party audits and health inspections.
• Acting Manager:
  Step in as acting Store Manager when needed.

• 3+ years of experience in food service, retail, or customer service roles.
• 2+ years in a leadership role.
• Flexibility to work various shifts (days, nights, weekends, overnights).
• Strong problem-solving, organizational, and communication skills.
• Serv Safe certification preferred.

Dash In, part of the Wills Group, operates over 60 locations across Maryland, Virginia, and Delaware. We're not your average convenience store - Dash In blends high-quality food service, retail convenience, and fuel in a 24/7 environment, all while focusing on creating an exceptional guest experience. As a Great Place to Work™ Certified company, Dash In is committed to building a people-first culture, prioritizing growth and career development for every employee.

With a long history of innovation and community engagement, we strive to lead the way in the convenience industry.

• 401(k) Plan:
  Up to 7% company match to help you plan for your future.
• Paid Time Off: 3 weeks vacation, 6 sick days, 4 personal days, 8 holidays each year.
• Community Service: 2 paid days off for volunteering in local initiatives.
• Paid Parental Leave,Pet Insurance, andLife Insurance.
• Medical, Dental, and Vision Insurance with HSA options.
• Tuition Reimbursement: 100% for continued education and growth.
• Training and Development Programs:
  Access to management development programs.
• Employee Discounts:
  Enjoy food discounts, free beverages, and discounted car washes.
• Flexible Schedules to fit your lifestyle.
• Supportive Culture:
  Join a dynamic, inclusive team with a focus on collaboration, innovation, and fun.

Dash In is an equal opportunity employer. We do not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin. #RVA