Inside Sales Associate

Job Details:

Location:

Ashland Office, Ashland, VA 23005;
Position Type:
Full Time;
Salary Range: $55,000.00–$60,000.00;

Shift: Day;

Schedule:

Monday through Friday;
Work Setting:
Office Environment;
Job Type: Onsite in person role.

We’re seeking a results-driven Inside Sales Associate to join our team at The Supply Room Companies.

You will manage inbound and outbound sales calls within a defined territory of accounts, expand category share of wallet within those customers to drive revenue and margin growth. The ideal candidate possesses excellent communication skills, a solid customer‑centric approach, and a passion for sales.

• Grow wallet share within your account base.
• Work with the customer, customer care, warehouse and accounting to manage daily activity within your account base.
• Manage the entire sales cycle.
• Qualify leads, identify customer needs, and provide solutions aligned with the company’s offerings.
• Maintain a high level of knowledge about the company’s products and services.
• Maintain and update the CRM with accurate customer and sales data.
• Collaborate with the sales team to meet and exceed sales targets.
• Follow up with prospects to build relationships and convert them into long‑term customers.
• Assist in the development of sales strategies to drive business growth.
• Handle objections and negotiate with potential customers to ensure a smooth sales process.
• Provide feedback to management on market trends, customer feedback, and sales tactics.

• Handle inbound sales inquiries and manage a sales pipeline through to close.
• Make outbound calls to clients to introduce the company’s products or services.
• Negotiate pricing and terms to close deals that meet customer needs and company goals.
• Prepare and send proposals, quotes, and contracts to clients.
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
• Manage follow‑up processes to keep leads engaged and moving through the sales pipeline.
• Conduct market research to identify trends, competition, and potential opportunities.
• Provide post‑sales support to ensure seamless onboarding and satisfaction.
• Other duties as assigned.

• 1‑3 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.
• Solid understanding of the sales process and customer relationship management.
• Familiarity with using CRM tools and platforms.
• Experience in conducting virtual meetings and product demos.
• Strong communication and interpersonal skills, with the ability to build customer rapport.
• Excellent problem‑solving and negotiation skills and a customer‑focused mindset.
• Ability to multitask and manage time effectively to meet sales goals.
• Ability to work independently and as part of a team.
• Self‑motivated, goal‑oriented, and able to work in a fast‑paced environment.

• Paid leave and holidays.
• Medical, dental, vision, and life insurance coverage.
• Short and long‑term disability coverage.
• 401k with a corporate match.
• Tuition reimbursement for career development courses.

TSRC, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability or veteran status.

TSRC, Inc. maintains a drug free workplace.