PFS Customer Service Specialist

Responsibilities

Answering patients  inquiries related to bills or communications they have received from their visit. Work closely with our 3rd parties to ensure proper handling of outsourced accounts.

Minimum 1 year of billing experience, preferably in a hospital setting.

• High school graduate or equivalent.
• Possess computer system knowledge.
• Knowledge of healthcare patient accounting and healthcare insurance coverage.
• Previous customer service experience preferably in a hospital or medical setting.
• Confidential and good communication skills, both verbal and written.
• Proper use of standard office equipment.

• Competitive salary package
• Extensive benefit package including medical, dental, vision, and life insurance (Benefits on Day 1!)
• Accident & critical illness insurance
• Tuition Reimbursement
• Short-Term & Long-Term Disability Insurance
• Paid Maternity Leave
• Employee Assistance Program
• Paid Time Off
• Employee Wellness Plan that pays you for being healthy
• 403(b) and Roth Retirement Plan with company matching
• We are a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, which allows you to receive forgiveness of the remaining balance of your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer.