Training and Safety Instructor

Helping people grow is one of the most meaningful parts of any career. Teaching, guiding, and supporting others as they build confidence and work toward their goals is at the heart of what we do. If you are inspired by developing people and strengthening a culture of safety, the Washington Metropolitan Area Transit Authority's Office of Bus Transportation Training has an opportunity designed for you.

We are seeking dedicated Training and Safety Instructors who are passionate about teaching and committed to developing the next generation of Metrobus Operators. In this role, you will use your expertise to deliver high-quality instruction, reinforce safety standards, and support the personal and professional growth of every learner who enters your classroom. You will strengthen the skills you already have while expanding your leadership, coaching, and technical abilities through hands‑on training and real‑world application.

The ideal candidate brings a positive attitude and a genuine desire to help others succeed. Strong communication skills, sound judgment, and the ability to learn and apply new information are essential. You will collaborate closely with a team that values professionalism, teamwork, and continuous improvement. You will also leverage modern training tools and technology to create an engaging learning environment that prepares Operators to deliver safe, reliable service across the Washington Metropolitan Area.

The Training and Safety Instructor is a responsible the delivery of technical bus transportation and equipment training and for instructing and evaluating the performance of Bus employees and students. The employee instructs student operators and mechanics in both classroom and practical (on‑street) environments through all phases of the Bus Training Program. In addition to the technical operator training, the Training and Safety Instructor trains division personnel on new, modified or existing bus routes, bus fare structure, various fare media and zones, as well as the operation of various systems/subsystems (e.g. electronic registering Farebox, wheelchair lift, destination signs, voice annunciator systems).

• Assesses training needs through surveys, interviews, or consultations. Communicates frequently with supervisors to assess training needs and confirm scheduled trainings. Assists Supervisors in progress or exit (termination) interviews during the training program.
• Attends meetings or seminars to obtain information for use in training programs or to inform management of training program status.
• Schedules training sessions based on availability of classrooms, equipment, or instructors.
• Develops and prepares training courses and lesson plans and conducts both classroom and in‑vehicle bus operation instruction.
• Conducts technical, compliance, and mandatory training courses. Designs and administers obstacle courses to trainees. Observes, evaluates and instructs drivers on obstacle course.
• Coordinates and conducts Commercial Driver’s License (CDL) training and testing. Requalifies operators in refresher and remedial (accident) training.
• Instructs and qualifies operators on new routes, route changes and new, modified, or emergency equipment.
• Calculates and administers trainee grades on assessments. Posts trainees’ grades through ELM. Evaluates student progress in all operator training programs, to include the initial Bus Operator and Bus Maintenance Training Programs for No Passenger training, Refresher and Remedial training.
• Conducts student/employee evaluations according to performance standards. Recommends progress actions for student operators and mechanics to include dismissal or disqualification. Delivers progress coaching.
• Evaluate…