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Parking Services Ambassador; II or III

Job in Aspen, Pitkin County, Colorado, 81612, USA
Listing for: Kinsley Power Systems
Full Time position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 30.24 - 45.36 USD Hourly USD 30.24 45.36 HOUR
Job Description & How to Apply Below
Position: Parking Services Ambassador (II or III Depending on experience)


* Sign On Bonus May Be Available*

Enjoy Industry Leading Benefits:

  • Generous paid vacation and extended sick leave, and holidays.
  • Free and discounted transportation options to get around Aspen and the Valley.
  • Professional development and learning opportunities, including a tuition reimbursement program.
  • Health and wellbeing options that include Medical, Dental, Vision, robust and accessible employee assistance program, and nationally recognized wellbeing platform.
  • Monetary bonuses for healthy lifestyle choices and to use towards other personal needs.
  • Plan for your future with competitive employer contributions to a 401a retirement plans and Social Security, in addition to an individual 457b retirement plan and Roth IRA option. Have peace of mind with life and disability insurance.

The City of Aspen is an Equal Opportunity Employer

Job Title: Parking Services Ambassador (Level II or III depending upon experience)

Department: Parking

Classification: Non-Exempt

Parking Services Ambassador Level II:
Hiring Range: $25.46/hour - $28.63/hour, Salary Range: $25.46/hour - $38.18/hour

Parking Services Ambassador Level III:
Hiring Range: $30.24/hour - $34.02/hour, Salary Range: $30.24/hour - $45.36/hour

Position Summary: This position is responsible for providing a critical role to the community in delivering a high degree of customer service within the Right of Way. The role provides enforcement, support, maintenance, and monitors roadway situations to ensure a high level of public safety while being responsive to public feedback. The City of Aspen parking department promotes teamwork and collaboration, as well as the ability to work independently.

The department is always looking for innovative ways to perform our duties and explore the next level technology to support our department. Become part of a team that promotes safety, education and compliance with parking regulations. Cross collaboration with many other city departments, including Transportation, Engineering, Streets, Parks, Utilities, and the Aspen Police Department. The expectation of the employee is to perform all duties in a professional and courteous manner, consistent with the organization’s values and mission statement.

Essential Job Functions:

  • Daily Enforcement: Enforces Aspen’s paid parking in Downtown Core, 10 a.m. to 6 p.m. Monday-Saturday, and in Residential Zones, 8 a.m. to 5 p.m. Monday-Friday. Issues orange tags when outstanding parking tickets on vehicles reach a certain level; and towing vehicles when verified and directed by parking office personnel. Coordinates with towing company to impounded vehicles; install vehicle immobilization device to ensure payment of outstanding tickets and fees.

    Responds to citizen and police complaints about parking issues.
  • Safety: Closely monitors Fire Lanes and Fire Department Parking areas for fire and life/safety issues. Assists with traffic control when requested by police, or when practical.
  • Maintenance: Twice-weekly collections of Short-Term Meter revenue; bi-weekly collections of Pay-Station revenue; assists with the installation and maintenance of parking signs and poles.
  • Departmental Support: Cross-trains with coworkers to provide support and coverage in a team environment. Trains new officers on the proper use of 2-way radio and software.
  • Coordination: Represents the City of Aspen during Municipal Court parking dispute cases and provides accurate testimony.
  • Customer Service: Acts as an ambassador for the city to assist motorists, tourists, and locals by answering questions and providing outstanding customer service.
  • Minimum Qualifications:

    Education:

    High School Diploma or GED Equivalent

    Work Experience:

    One year of experience in customer service, public contact or code enforcement.
    Technical Knowledge:
    Must be proficient in Microsoft Outlook Email and have a basic understanding of computers and online computer-based technology applications.
    Licenses &

    Certifications:

    Must possess a valid Colorado Driver’s License or be able to obtain one within 30 days of start date. Complete City provided training within six months.

    Position Type and

    Work Hours:

    • Regular full time, hours may vary with workload.

    • Evenings/Weekends/Holidays will be required depending on department needs and special projects.

    Work Environment:

    • Indoors:
    Office environment.

    • Outdoors/Off-Site:
    Work is performed in a variety of environments, mostly outdoors.

    Physical Demands:
    Visual Acuity, Balancing, Bending, Carrying, Crouching, Climbing, Eye/Hand/Foot Coordination, Gripping/Grasping, Handling, Hearing, Kneeling, Lifting, Pushing/Pulling, Reaching, Repetitive motions, Sitting, Standing, Stooping, Talking, Walking.

    This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

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