Ski & Snowboard School Support Services Representative - Winter
Listed on 2026-07-18
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Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep
Job Posting Deadline
Applications for this position will be accepted until October 1, 2026 for the Winter Season.
Essential Job Functions /Key Job Responsibilities Indoor Support Services
Facilitate equipment rentals for children, including processing transactions, collecting payment, fitting and sizing equipment, and managing check-in and check-out procedures
Support communication between S3personnel and parents to ensure accurate information and a positive guest experience
Set up and tear down indoor facilities daily, ensuring a clean, welcoming, and efficient environment for children and staff
Assist with registration tasks including placing children in classes, inputting and filing forms, and helping to locate children separated from their groups
Follow food safety procedures and assist with lunch ordering, preparation, serving, and clean-up
Engage with children indoors when they are unable to participate outside, offering games, crafts, and encouragement
Set up and tear down outdoor teaching areas to maintain a professional and consistent environment optimized for instruction
Maintain children's teaching terrain, including shoveling snow, setting up signage, and installing or repairing fencing and on-mountain features
Assist with S3 guest check-in by greeting families, answering questions, and supporting class organization alongside Supervisors and Coordinators
Assist in organizing and operating ski school races, including racecourse set-up, timing logistics, and guest flow at start and finish areas
Other duties as assigned
Education & Experience Requirements
Must be at least 18 years of age
High school diploma or equivalent required
Minimum of 6 months experience in a guest-facing, service-oriented role preferred
Prior experience working with children or in outdoor recreation environments preferred
Working knowledge of child supervision practices and guest service standards preferred
Proficiency in Microsoft Word and Excel; general computer literacy required
Fluency in English required;
Spanish or Portuguese helpfulStrong interpersonal skills with the ability to communicate effectively with children, parents, and team members
Able to multitask and remain composed in a fast-paced, dynamic environment
Skilled at maintaining a clean, organized, and welcoming workspace
Capable of safely lifting and setting up equipment and teaching tools
Able to work outdoors for extended periods in varying weather conditions
Demonstrates sound judgment and remains calm under pressure
Dependable, punctual, and collaborative team member
Ability toreach, crouch, kneel,stand, bendorbe on your feetfor extended periods of time
Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the element sand may be required to walk on slippery and uneven surfaces
Must be able tofrequentlylift, push or pullup to50 lbs.individually or with assistance
This position is classified as a seasonalfull-time position eligible for the following benefits:
Enrollment dates differ acrossthe variousprograms.
Paid Time Off Programs
Paid Leave Programs
Employee Ski Passand Dependent Ski Passes
Other companyperks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
To request accommodation during the application and interviewing process, please contact Human Resources at .
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and…
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