Housekeeping Aide

Join Marriott as a Housekeeping Coordinator in our Hospitality & Travel team, supporting the Administration & Clerical functions that keep our hotels running smoothly. In this pivotal role, you'll schedule room attendants, track room status, process work orders, and ensure housekeeping standards and supplies align with Marriott's service and cleanliness expectations. You'll coordinate with Front Office and Engineering to prioritize rooms, respond to guest requests, and maintain accurate records and reports.

At Marriott, you'll be part of a people-first culture with opportunities to grow a global hospitality career.

Responsibilities

• Coordinate daily housekeeping assignments and room attendant schedules
• Monitor room status and communicate updates with Front Office and Engineering
• Process, prioritize, and track housekeeping work orders and special requests
• Maintain accurate housekeeping records, logs, and daily reports
• Ensure adequate inventory of linens, amenities, and cleaning supplies
• Support adherence to Marriott cleanliness and brand standards
• Respond to internal and guest housekeeping-related inquiries promptly
• Assist with onboarding and communication of procedures to housekeeping staff
• Escalate maintenance or safety issues to appropriate departments
• Contribute to a collaborative, people-first work environment aligned with Marriott values

Required Skills

• Housekeeping operations coordination
• Hotel property management systems (PMS) usage
• Scheduling and staffing coordination
• Inventory and supply management
• Data entry and report generation
• Customer service and guest relations
• Interdepartmental communication
• Time management and prioritization
• Basic Microsoft Office (Excel, Word, Outlook)
• Work order tracking and follow-up