Ski & Club Concierge - Aspen Mountain Club - Winter

Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands. This includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel and its affiliated Residences located at the base of Aspen Mountain, as well as a new Nell property currently in development at Rockefeller Center in New York City.

Across its portfolio, Aspen Hospitality is inspired by place, united by purpose, defined by you, with Limelight hotels including those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025);
Ketchum, Idaho;
Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).

Aspen Hospitality also owns and operates the Aspen Mountain Club, Snowmass Mountain Club, and Mammoth Lakes Mountain Club. For more information, visit  Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the noti, , , ,  &  domains.

The Ski & Club Concierge delivers exceptional, anticipatory service to members and their guests of the Aspen Mountain Club, ensuring a seamless and luxurious experience both at the base Ski Locker Room and atop Aspen Mountain in the Club. This role combines refined guest service, discreet personal assistance, and a deep understanding of fine dining, wine service, and club-level hospitality. The Ski & Club Concierge works in close collaboration with the Club’s food & beverage team, ski valet, and member services to ensure every detail of the member experience is flawlessly executed.

This position reports to Membership Director.

Applications for this position will be accepted until September 27, 2026.

• Create a warm, welcoming environment and build personalized relationships with members and their guests, using names and preferences to deliver tailored service
• Provide discreet and anticipatory personal assistance, fulfilling all reasonable member requests with a sense of urgency and professionalism
• Support and execute formal dining experiences including wine service, menu knowledge, and collaboration with F&B staff for reservations, private dining, and special events
• Coordinate premium experiences such as ski lessons, spa appointments, private transportation, cultural events, and exclusive dining both on- and off-property
• Possess intimate knowledge of local mountain terrain, snow conditions, and Club programming to make accurate and appealing recommendations
• Facilitate detailed itinerary planning and concierge services including restaurant bookings, local excursions, retail reservations, and equipment rentals
• Assist in maintaining the Club wine cellar inventory and communicate wine and beverage preferences to the service team for personalized offerings
• Handle receiving and discreet distribution of packages, messages, personal items, and guest belongings with full confidentiality
• Maintain clear and accurate records of guest visits, charges (ski tuning, race fees), and member files; report guest count limits to the Club Manager
• Monitor, maintain, and restock refreshment areas, coordinate coffee and beverage service in both Locker Room and Club Lounge areas
• Assist in the packing, shipping, and handling of ski equipment, collaborating with The Little Nell Ski Concierge and transportation staff as needed
• Other duties and projects as assigned

• High school diploma or equivalent required
• Associate’s or bachelor’s degree in hospitality, business, or a related field preferred