Clinical Information Systems Analyst

Who We Are

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter.
You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

This position requires current, unrestricted authorization to work in the United States on a permanent basis.

As a Clinical Information Systems Analyst, you will be responsible for the effective implementation, optimization, and ongoing support of our electronic medical record (EMR) system. Your primary focus will be on ensuring the EMR system meets the needs of our healthcare providers and supports efficient and accurate patient care. This role requires a strong understanding of healthcare workflows, system configuration, data analysis, and exceptional problem-solving skills.

This role is required to participate in on-call rotation to provide after-hours and weekend support for emergent issues.

• System Optimization
  :
  Continuously evaluates and enhances the functionality and performance of the EMR system. Identifies areas for improvement in workflows, system configurations, and data capture to streamline processes and enhance user experience.
• User Support and Training
  :
  Provides comprehensive end‑user support, including troubleshooting system issues, answering user inquiries, and resolving technical challenges. Develops and delivers training programs to ensure users have a solid understanding of the EMR system's features and functionalities. Participates in on‑call rotation to provide after‑hours and weekend support for emergent issues.
• System Maintenance and Upgrades
  :
  Collaborates with IT and vendor teams to ensure the timely application of system patches, upgrades, and enhancements. Performs system testing to verify functionality, data integrity, and compliance with regulatory requirements.
• Stakeholder Engagement
  :
  Engages with key stakeholders, including healthcare providers, administrators, and IT teams, to gather requirements, understand user needs, and address system‑related concerns. Acts as a liaison between users and vendors to facilitate effective communication and problem resolution.
• EMR System Implementation
  :
  Collaborates with cross‑functional teams to plan, coordinate, and execute the implementation of the EMR system. Leads activities such as system configuration, data conversion, workflow analysis, and user training to ensure a successful rollout.
• Documentation and Compliance
  :
  Maintains comprehensive and up‑to‑date documentation of system configurations, processes, and user guidelines. Ensures compliance with regulatory standards, such as HIPAA, and participates in audits and reviews as needed.
• Data Analysis and Reporting
  :
  Utilizes data analysis techniques to identify trends, patterns, and opportunities for improvement within the EMR system. Generates reports and dashboards to support informed decision‑making, monitor system performance, and ensure data accuracy.
• Industry Knowledge…