Ice Rink Operator

The City of Aspen is hiring the following Recreation position (intermittent):

Job Title: Ice Rink Operator

Department: Recreation

Classification: Non-Exempt, Intermittent (less than 29 hours per week)

Pay Range (hourly): $19.14 - $23.08 (Depending on experience)

Position Summary: Performs a variety of tasks that involve customer service, building maintenance, and rink operations and duties necessary for the daily operation of the City of Aspen Ice Facilities.

Supervision Exercised and Received: Position works under the general supervision of the Ice Supervisor I & the Ice Facilities Manager.

• Customer Service: Provides service to customers in a helpful and friendly manner. Operates office equipment, which includes: calculator, computer, cash register and copy machine. Answers the telephone, checks voicemail and operates music system. Checks daily cash count & prepares the deposit. Registers and assists with the operation of figure skating and hockey classes. Assists with adult/youth hockey operations. Collects admission and sells passes and retail sales items.
• Building Maintenance: Maintains the ice arena building. May be involved with the opening and closing of the building. Cleans facility, including: locker rooms, rest rooms, mopping of floors, restocking supplies and replacing light bulbs. Empties trash cans and replaces liners. Cleans player’s boxes, walkways and bleachers. Scrubs and paints wall surfaces as needed. Performs other duties relative to building upkeep as required or assigned.
  
  Position may require removal of snow and ice from walkways, parking lots, roofs and vehicles, including general safety inspection of snow prone areas.
• Ice Maintenance: Keeps daily logs. Checks fluids & assists with maintenance of the ice machinery to include but not limited to the Zamboni and edger. Monitors Zamboni motors and batteries and inspects mechanical components. Assists with the installation of the ice sheet. Operates the ice resurfacer and edger machines.
• Sales and Sharpening: Inspects and sharpens rental and customer ice skates. Handles the merchandise sales of skating supplies.
• Special Events: Assists with the set up and take down of skating shows, hockey and broomball tournaments.

• Supports and models the City of Aspen organizational values:
  Service, Partnership, Stewardship, and Innovation. Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions.
• Other duties as assigned.

• Service:
  Provides excellent customer service through effective use of ice resurfacing equipment and maintenance techniques. Demonstrates humility and respect in interactions with patrons and team members. Listens actively to customer needs and takes appropriate steps to resolve issues. Maintains high standards of professionalism and follows through on operational commitments.
• Partnership:
  Collaborates effectively in team settings, contributing ideas and listening to others to achieve shared goals. Builds trust and strong internal and external relationships to support smooth rink operations and community engagement.
• Stewardship:
  Applies knowledge of STAR Facility guidelines, ice-making, and painting technologies to maintain a safe, high-quality ice surface. Follows safety protocols and department policies to ensure a secure environment for guests and staff. Evaluates the long‑term impact of operational decisions on facility quality, safety, and sustainability.
• Innovation:
  Demonstrates technical expertise in ice arena management and ice resurfacing technologies, including Zamboni operation. Uses logic and reasoning to identify solutions to operational challenges and seeks opportunities to improve ice quality and facility efficiency.
• Communication:
  Communicates concisely and effectively through email, written reports, and in‑person interactions. Adapts communication style to various audiences and settings.
• Interpersonal:
  Possesses strong interpersonal skills, including empathy, courtesy, and cooperation. Relates well to individuals from diverse backgrounds and works respectfully and effectively with others.
• Technology:
  Utilizes ice arena equipment and technology efficiently. Demonstrates willingness to adopt new technologies and adapt job duties to support innovation and operational improvements.

Education: High School diploma or GED…