PM Server

Overview

Become a part of a contemporary culture that celebrates individuality, creativity, and teamwork! We are redefining the essence of hospitality and are looking for energetic, down-to-earth team players who thrive by making genuine connections, crafting experiences, and fostering good vibes.

Petit Trois L’Original opened its doors in 2014 by Chef/Owner Ludo Lefebvre in a nondescript strip mall in Hollywood. Inspired by classic Parisian bistros, featuring just 21 counter seats and an open kitchen, Petit Trois is intended to transport you to France with its decor and cuisine. Chef Ludo brings his signature flair to classic French dishes, always sourcing the best ingredients, and turning simple classics into something opulent without being overstated.

Position Summary: We are seeking a Server who will provide guests with a great dining experience. They must ensure that orders are placed accurately and on time while providing friendly and attentive service. Servers ensure that orders are correctly taken and delivered to guests quickly and accurately while providing the best dining experience possible. They will assist with all aspects of FOH, such as running food and drinks, clearing tables, greeting guests, etc.

All Servers will exemplify our core values, connecting with guests in a professional manner to ensure excellent service.

Start Date
:
March

Employment Type
:
Full Time, Non-Exempt

Schedule
: PM

Category
:
Food & Beverage

• Show up for your shift on time and ready to work, dressed appropriately and with any tools pertaining to your position.
• Check in with your teammates and the MOD upon arrival and before leaving to see if you can do anything for them.
• Provide a strong sense of knowledge and Hospitality to our guests and your teammates.
• Cultivate a comprehensive knowledge of the food and beverage items and their preparation in all active spaces within the building.
• Cultivate a comprehensive knowledge of our service standards and style as detailed by the Employee Manual.
• Serve alcoholic beverages only to guests over 21 years of age. Check ’s every time, without exception. Get your manager involved if needed.
• Maintain a comprehensive knowledge of our POS operation.
• Maintain guest satisfaction by monitoring and evaluating food, beverage and service offerings; build relationships with regular guests; and maintain good relations with our neighborhood and industry community members.
• Report all guest complaints to management immediately and follow our steps of service for navigating guest complaints. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy.
• Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
• Use heightened awareness on any allergy table, and work to code according to our allergy standards.
• Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.
• Maintain effective communication with all teammates.
• Comply with sanitation standards and procedures according to health and legal regulations.
• Complete weekly cleaning duties, in addition to opening and closing duties.
• Maintain a reasonable response time for all communication: a minimum of an answer to any correspondence before your next shift.
• Focus on always continuing your education and into all facets of our operations, be it the Bar, Kitchen, and Service.
• Maintain a reasonable schedule with flexible availability, including early mornings or late nights, holidays, and time for all staff meetings and tastings.
• Be capable of covering any server or support position when needed.
• The employee is responsible for covering shifts if they cannot report to a schedule.
• Shift (apart from sick reasons). If they cannot report to a shift and have exhausted all options for coverage, they must contact their supervisor to problem-solve no less than 8 hours prior to their scheduled time.
• Know and execute the service expectations outlined in the service manual.
• Act in a professional manner and represent MOLLIE Aspen Hotel graciously whether you are in the house,…