Luxury Assistant Store Manager

Overview

Our client is a well-established luxury specialty retail organization focused on delivering a highly personalized, relationship-driven client experience. They are looking to add a Luxury Assistant Store Manager to their team. Salary/Hourly Rate: $120k - $125k + 10% Bonus eligibility.

• Drive individual and departmental sales performance, meeting and exceeding business goals.
• Lead, coach, and motivate the sales team to deliver exceptional, personalized customer experiences.
• Build and grow a loyal client base through relationship-building, networking, and local market outreach.
• Partner with the Store Manager to oversee client interactions and ensure consistent, high-touch service standards.
• Develop and execute client events and networking opportunities to expand the local client base.
• Demonstrate strong product knowledge and ensure the team utilizes available training and clienteling tools.
• Support training initiatives focused on sales techniques, customer service, product knowledge, and operational excellence.
• Assign and prioritize daily tasks and staff activities.
• Maintain visual merchandising standards and assist with floor sets and merchandising changes.
• Complete operational responsibilities, including opening/closing procedures and daily store functions.
• Communicate store and company objectives clearly and professionally to the team.
• Monitor team performance and support evaluations in partnership with the Store Manager.
• Act as a subject matter expert and primary point of contact for corporate partners.
• Support onboarding and development of new team members.
• Uphold all company policies and procedures.

• 5 - 8 years of experience in a comparable leadership role within a luxury retail environment.
• Proven ability to drive business results through team leadership.
• Strong clienteling skills with the ability to cultivate and retain high-value clients.
• Excellent verbal and written communication skills.
• Proficiency in POS systems and Microsoft Office (Outlook, Excel).
• Ability to lead with empathy, professionalism, and a hospitality-focused mindset.
• Flexibility to work nights, weekends, and varied schedules.
• Ability to stand for extended periods and lift up to 40 lbs.

• Experience with in a luxury monobrand environment.
• Existing client book or strong demonstrated ability to build one.
• Familiarity with neighborhood-driven retail and local clientele dynamics.

• High school diploma is required.
• College degree is preferred.

• Client-provided benefits available, upon eligibility.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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EOE/M/F/D/V/SO

Position