Golf Pro Shop Specialist -III; DOE

Position: Golf Pro Shop Specialist I-III (DOE)
Added to system:

2/27/26 7:52 AM

Pay Range (MAX):

25.40

Pay Range (MIN):

17.32

Job Postings Closing Dates: A job posting may close before the listed deadline if the number of applications reaches the limit for that position. If the original deadline produced fewer applications than expected, the posting may remain open longer.
Application: The application must be filled out completely; stating "see resume" anywhere in the application, is not an acceptable substitute for a completed application.
Application Notification: Please note that some communications from Talent Acquisition/ Human Resources department may be sent from nor

Enjoy Golf Benefits:

• Employees who meet the required weekly working hours are granted structured golfing privileges.

• Accommodating employment with flexible work arrangements.

• Collaborative and supportive team-oriented workplace.

• Strong emphasis on exceptional customer service.

The City of Aspen is an Equal Opportunity Employer

Job Title: Golf Pro Shop Specialist I-III (Depending on Experience)

Department: Golf

Classification: Non-Exempt;

Intermittent

Golf Season: April 1, 2026 - October 31, 2026

Pay Range: (Depending on Experience)

• Golf Pro Shop Specialist I (hourly): $17.32/min - $19.06/mid - $20.79/max
• Golf Pro Shop Specialist II (hourly): $19.14/min - $21.11/mid - $23.08/max
• Golf Pro Shop Specialist III (hourly): $21.16/min - $23.28/mid - $25.40/max

Position Summary: This intermittent role provides outstanding customer service, ensuring that guests are warmly greeted, assisted, checked in, and informed about all activities and events at the Aspen Golf Club. The Pro Shop Specialist supports golf shop operations, retail, events, and overall guest experience while upholding the Club's standards of professionalism and excellence.

Supervision Exercised and Received: This position reports directly to the Golf Managers and the Golf Professional staff.

Essential Job Functions:

Guest Service & Engagement

• Provides friendly, welcoming, and professional service to all guests, consistently exceeding customer service standards.
• Assists guests with reservations, check-ins, and questions about golf instruction, leagues, tournaments, policies, and rules.

Retail & Point of Sale Operations

• Handles retail transactions accurately, including cash, credit, and POS system operations.
• Assists with retail inventory by stocking, organizing, reporting, and supporting merchandising efforts.
• Supports sales initiatives and promotional events to enhance guest experience and revenue.

Administrative & Technology Support

• Uses reservation, POS, and other computer systems to support golf shop operations efficiently.
• Answers and directs phone calls professionally, providing information and assistance as needed.

Qualifications & Experience

• Demonstrates experience in retail, hospitality, or golf operations (preferred).
• Shows strong skills in customer service, cash handling, reservation management, inventory tracking, and technology systems.

City Organizational Values:

• Supports and models the City of Aspen organizational values:
  Service, Partnership, Stewardship, and Innovation. Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions.
• Other duties as assigned.

Core Competencies: Displays the following key competencies in the overall job performance to include knowledge, skills, and abilities:

• Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.
• Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.
• Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all.
• Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges.
• Communication: Knowledge of effective and…