Golf Shop Manager -seasonal

Golf Shop Manager

The City of Aspen is hiring for the following seasonal Golf position:

Job Title: Golf Shop Manager Department: Golf Classification: Non-Exempt, seasonal Golf Season: April 1, 2026 – October 1, 2026 Pay Range: $25.61- $30.74

Position Summary: This seasonal role exemplifies leadership through effective communication and conduct. The Golf Shop Manager oversees the daily operations of front-line services at Aspen Golf Club, ensuring they meet the highest standards. Key responsibilities include scheduling and supervising Outside Services and Player Assistants/Starters, managing inventory, conducting staff training, maintaining customer service excellence, and supporting leagues, events, tournaments, and group outings.

Supervision Exercised and Received: The role reports directly to the Head Golf Professional and 1st Assistant Professional. It provides support to the 1st Assistant with managing the inside staff, while also overseeing all Outside Services as well as Player Assistant/Starter team members. In situations where both the Head Professional and 1st Assistant Professional are absent, this position serves as the acting manager.

Essential Job Functions:

• Retail and Office Management
  • Manages and supports the operation of all administrative functions, with emphasis on reservations, customer service, bank/deposit handling, and inventory management.
  • Trains, manages, and oversees all Outside Services and Player Assistant/Starter staff as outlined by the Head Golf Professional.
  • Contributes to and oversees department goal tracking and adherence to Customer Service Standards.
  • Ensures Golf Shop staff are well-trained, managed, and deliver outstanding guest experiences in a fun, professional workplace.
  • Assists with retail buying and purchasing as directed by the Head Golf Professional.
  • Manages retail displays, handles orders and receiving, organizes stock, supports merchandising and marketing, and processes invoices.
• Events & Golf Operations
  • Manages, organizes, and oversees all special events, leagues, tournaments, and group outings as outlined by the Head Golf Professional.
  • Plans and communicates all events proactively with staff to ensure Customer Service Standards are surpassed.
  • May develops and implements outreach strategies to increase public awareness regarding sales, events, and marketing.
• Budget, Inventory, and Operational Management
  • Assists the Golf Professionals in managing and monitoring retail and payroll budgets.
  • Ensures invoices and special orders are ordered, tracked, and processed.
  • Tracks inventory, manages user accounts, and maintains tee sheet management.
  • Oversees all deposits, bank bags, and change bags.
  • Performs routine inventory checks and generates reports.

Professional Requirements:
• Maintains a minimum 10.0 USGA Handicap Index

City Organizational Values:
• Supports and models the City of Aspen organizational values:
Service, Partnership, Stewardship, and Innovation. Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions.
• Other duties as assigned.

Core Competencies: Displays the following key competencies in the overall job performance to include knowledge, skills, and abilities:

• Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.
• Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.
• Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all.
• Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges.
• Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and…