Permanency Case Management Coordinator (Office Specialist 2

Permanency Case Management Coordinator (Office Specialist
2)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Looking for a rewarding administrative role where you can showcase your multitasking skills? Become an Office Specialist 2 in our support staff unit at the Child Welfare agency! Your commitment to ensuring accuracy and efficiency in all administrative tasks will directly contribute to the success of our program and the well-being of those we serve. If this sounds like something you would be interested in, make sure to click the apply button and we can't wait to hear from you!

Let's work together and make a difference in the lives of those we serve!

Bilingual Preferred (Not Required)– English & Spanish

You do not need to be bilingual to apply for this position. This position prefers bilingual language skills in English & Spanish to assist with a need in the communities that we serve. If you are bilingual, you will be tested for your speaking and writing bilingual language skills in English and Spanish. For those that qualify as bilingual (and have successfully passed the testing for proficiency) ODHS will pay a 5% Bilingual Language differential (base salary increase).

Summary of Duties

As a Front Desk Specialist you will:

• Support Case Workers as Case Management Coordinator.
• Process discovery and records requests.

Customer Service

Treats customers, stakeholders, partners, vendors and co-workers with dignity and respect.

Reception & Front Desk Responsibilities

Greet and sign in visitors and clients in a professional and welcoming manner.

Answer incoming phone calls screen and direct them to appropriate staff or departments.

Administrative and Clerical Support

Scanning and uploading of documents into OR-Kids.

Issuing gas cards and other client related items.

Meeting and Project Coordination

Attend assigned meetings—including unit meetings, all staff gatherings.

Minimum Qualifications

A valid driver's license and acceptable driving record are required for this position.

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Multi-line phone experience
• Administrative and clerical support
• Customer services skills
• Basic Math Skills
• Microsoft applications skills
• Communication skills in both verbal and written
• Solution orientated and problem-solving skills
• Critical thinking skills
• Good organizational skills

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from…