More jobs:
Bowline Hotel Overnight Guest Service
Job in
Astoria, Clatsop County, Oregon, 97103, USA
Listed on 2026-08-23
Listing for:
T E C Industrial Inc
Part Time
position Listed on 2026-08-23
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Customer Service Rep
Job Description & How to Apply Below
- Location 1 9th Street,Astoria, OR, 97103,United States
- Base Pay $17.00 - $18.00 / Hour
- Other Compensation Commission, Sick + Vacation Pay
- Employee Type Part-Time Non-Exempt
Department:
Guest Services
Job Summary We are currently hiring for a part time overnight guest services associate (11 PM – 7 AM), with a focus on guest services and laundry duties. There is potential for additional non-overnight shifts during peak season. This role also includes light barista/ bar duties.
Join the team at Bowline Hotel where hospitality meets purpose! We’re looking for someone who is passionate about people, delivers excellent customer service, and brings a positive, can-do attitude to every shift.
Duties + Responsibilities- Greet and check guests in and out
- Communicate hotel policies, amenities, and special packages
- Answer phones and assist with online, phone, and walk-in reservations
- Monitor and respond to guests though Akia
- Respond to guest concerns with professionalism and care
- Assist with resolving guest complaints and issues and find improvement areas to the guest experience.
- Process payments for hotel rooms, restaurant orders, and retail
- Laundry as needed
- Sweep/mop lobby and restaurant
- Other duties as assigned by the General Manager
- Kindness - at the heart of our interactions is showing empathy, warmth, and thoughtfulness to make everyone feel welcomed and valued.
- Respect - valuing others' perspectives, time, and contributions. Showing consideration for guests, coworkers, and the community by upholding high standards, and handling all interactions professionally.
- Team Player - Collaboration is key to creating memorable guest experiences, so team members are expected to be cooperative, supportive, and reliable. Being a team player means pitching in where needed, celebrating others' successes, and contributing to a positive atmosphere.
- Willing to Learn - be open-minded, ready to improve your skills, embrace feedback, and seek opportunities to grow personally and professionally.
- Hotel or customer service experience preferred
- Must be extremely reliable
- Weekend availability is required
- Responsible and detail-oriented
- Flexible and adaptable to changes
- Patience and problem-solving skills are necessary to effectively do this job
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