Assistant General Manager

Assistant General Manager

The Holiday Inn & Suites located in Astoria Oregon is looking to add to our hospitality family! This hotel has a perfect view that sits right on the waterfront under the famous Megler Bridge in Astoria. We are looking for a passionate individual who would like to come begin a career in the hospitality industry!

At Resolute Road Hospitality, we're redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Travel Perks

Optional Daily Pay

Health/Life Insurance

401(k)

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

As the Assistant General Manager, you'll help lead daily operations with a focus on guest satisfaction, team development, and operational excellence. You'll support the General Manager in driving results, fostering a collaborative culture, and ensuring smooth execution across departments. This role is ideal for someone who leads with Integrity, thrives on being Better Every Day, and believes we are Stronger Together.

Oversee daily operations of housekeeping, maintenance, sales, and front desk departments

Ensure compliance with brand standards while maintaining Resolute Road Hospitality's unique culture

Lead with integrity, empathy, and accountability

Build a culture of service excellence, teamwork, and empowerment

Partner with the General Manager to set and communicate clear goals and expectations

Lead by example to create a workplace where team members feel appreciated and inspired

Monitor and optimize property performance metrics, including labor and expense controls

Support strategic business plans to drive revenue, profitability, and guest satisfaction

Engage with clients and community partners to support sales and marketing efforts

Recruit, hire, and train top talent with a focus on culture fit and growth potential

Conduct regular department meetings to align teams and celebrate successes

Motivate and retain team members through recognition and development

Manage employee relations with fairness and a solution-focused mindset

Respond to guest and employee feedback with professionalism and care

Be visible and engaged with guests to build relationships and ensure memorable experiences

Perform other duties and projects as

Deep understanding of hotel operations and hospitality trends

Proficiency in labor analysis, financial management, and revenue strategies

Strong knowledge of sales processes and market dynamics

Advanced communication, organizational, and decision-making skills

Proficiency in Microsoft Office and property management systems

Experience with brand systems preferred

Ability to coach, mentor, and hold teams accountable

Strong problem-solving mindset and adaptability

Associate degree in Hospitality Management, Business Administration, or related field

Minimum 2 years of leadership experience in hospitality

Previous hotel brand experience is a plus

Consistent attendance and adherence to Resolute Road Hospitality's standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

Requirements

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