Staffing Manager, HR​/Recruitment

POSITION SUMMARY

The Staffing Manager owns the schedule and leads the Caregiver workforce — ensuring 100% shift coverage, exceptional service delivery, and a highly engaged, high-performing team. This is a high-impact role for someone who can balance strategic workforce planning with genuine human connection.

Full‑time

The Staffing Manager owns the schedule and leads the Caregiver workforce — ensuring 100% shift coverage, exceptional service delivery, and a highly engaged, high‑performing team. This is a high‑impact role for someone who can balance strategic workforce planning with genuine human connection.

• A family‑owned organization with 20 years experience of raising the standards for in‑home care — and we're still pushing higher.
• We build teams of driven, mission‑obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize — powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

• Build and manage daily and long‑term Caregiver schedules ensuring 100% shift coverage and =98% fulfillment of authorized Client hours
• Strategically match Caregivers to Clients based on skills, availability, location, and compatibility — eliminating open hours in real time
• Lead Caregiver performance through coaching, feedback, accountability, and partnership with HR on reviews and improvement plans
• Drive Caregiver engagement, retention, and compliance, ensuring all staff are trained and fully qualified before assignment
• Maximize authorized hours while minimizing overtime, maintaining accurate data across HRIS and scheduling systems
• Serve as a key point of contact for Clients and Caregivers with prompt, professional responsiveness via phone, email, and in person
• Troubleshoot scheduling gaps, call‑offs, and timekeeping discrepancies, ensuring accurate EVV tracking and documentation
• Pre‑schedule new hires to ensure immediate productivity and seamless continuity of care from day one

• Experience in staffing, scheduling, or workforce coordination — healthcare or home care preferred
• Strong ability to multi‑task, prioritize, and problem‑solve under pressure in a high‑volume environment
• Proven experience in performance management, team development, and employee accountability
• Highly detail‑oriented with strong organizational skills and proficiency in HRIS and scheduling systems
• Results‑driven and self‑managed with excellent time management across competing priorities
• Strong communicator with excellent interpersonal skills and a service‑first approach to Clients and Caregivers
• Committed to compliance, EVV accuracy, HIPAA standards, and operational data integrity
• A passion for delivering exceptional Client and Employee experiences through every interaction

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.

• Paid Time Off and Paid Holidays *
• 100% Company‑Paid Dental Insurance and Vision Insurance *
• 100% Company‑Paid $25,000 Life Insurance Policy *
• 100% Company‑Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans:
  Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed *
• 401(k) Retirement Program - with Employer Match *
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next‑Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!

• Proactive, solution‑oriented self‑starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record‑keeping and documentation
• Strong project management skills — strategic, organized, and intuitive
• Collaborative team player…