Quality Control Supervisor

The QC Supervisor is responsible for overseeing and continuously improving quality control programs, inspection processes, and testing activities within a manufacturing environment. This role ensures products meet established quality standards, regulatory requirements, and customer expectations while supporting operational efficiency and safety.

• Lead and maintain quality control systems, procedures, and inspection standards across all stages of production.
• Develop, review, and analyze quality data to identify trends, risks, and opportunities for improvement.
• Establish inspection methods and acceptance criteria to ensure consistent product quality.
• Partner with production and operations leadership to align quality objectives with manufacturing processes and cost goals.
• Communicate quality expectations and requirements to management, inspectors, and hourly personnel.
• Ensure all NDT equipment, laboratory tools, and testing devices are properly maintained, verified, and calibrated according to schedule.
• Perform or oversee chemical and mechanical testing as needed.
• Coordinate training programs to ensure the workforce meets quality procedures and standards.
• Provide direct training and mentorship to quality inspectors.
• Supervise inspection and testing personnel to maintain effective control over materials, facilities, and finished products.
• Support investigation and resolution of quality claims, complaints, and nonconformances.
• Coordinate and oversee third-party inspection activities, including scheduling and verification of work performed.
• Assist customers with technical quality-related inquiries when required.
• Conduct internal and external failure analysis and drive corrective actions.
• Promote a safe and organized work environment through enforcement of safety policies and housekeeping standards.
• Perform additional quality-related duties as assigned.

• Develop and lead a high-performing quality team with a focus on accountability and continuous improvement.
• Review, approve, and manage employee time records and schedules.

• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Solid understanding of quality systems, inspection processes, and manufacturing operations.

• Minimum of 5 years of quality experience in a manufacturing environment, including at least 3 years in a supervisory role.
• Mechanical testing laboratory experience preferred.
• Experience with ERP systems, including SAP, preferred