Records Support Specialist

Position Information

Department/College Registrar Position Title Records Support Specialist Job Category Staff Posting Number 00539 FLSA Non-Exempt Full or Part Time Full-Time Other Temporary No If Temporary, number of months

Position Summary Information

Duties

The Records Support Specialist reports to the Registrar and provides general information and assistance to students and former students. The Records Support Specialist will assist in transitioning the transfer student from the Registrar's Office to the Advisor by reviewing evaluations and offering pre-guidance for course applicability. This position will also provide administrative support associated with the Registrar's Office.

ESSENTIAL FUNCTIONS:

* Provide general records information to students, former students, etc.

* Monitor and maintain registrar email account daily.

* Process and distribute mail for Registrar's Office.

* Assist students with forms and process requests in Banner.

* Manage and process in-house official and unofficial transcript requests.

* Scan and index documents into Application X-tender/Banner Document Management.

* Provide administrative support to the Registrar's Office, such as clerical, travel, purchasing, etc.

* Perform review of transcript evaluations and determine the need for applying any adjustment to the Degree Works audit of the student evaluation as pre-guidance, prior to advising.

* Assist with data entry needs of the Registrar's Office.

* Monitor and provide maintenance of Data Warehouse errors each semester.

* Meet annual goals established by the Provost and Vice President for Academic and Student Affairs.

* Serve as a member of a team dedicated to improving enrollment management.

* Maintain up to date technological skills and use efficiently in job performance functions.

* Comply with all policies of the University.

* Demonstrate flexibility and adaptability to changing work scope and tasks based on need.

* Complete and/or assist with other tasks as assigned by the Registrar.

Qualifications

QUALIFICATIONS

REQUIRED:

* Associate's Degree, required. Bachelor's Degree, preferred.

* Knowledge of Microsoft Office Suite, preferred.

* Advising experience, preferred.

* Clerical skills, preferred.

OTHER QUALIFICATIONS

REQUIRED:

* Ability to maintain confidentiality.

* Ability to work with minimal supervision.

* Must be able to work well with others in a team atmosphere.

WORKING CONDITIONS:

* Must be able to remain in a stationary position, such as standing and/or sitting, for a prolonged period of time

* Occasionally tasked with filing, which may require low postures such as crouching, kneeling, and/or stooping

* This position requires constant communication with others to exchange information

* Frequently uses hands/fingers to operate a computer and other office productivity machinery, such as copier, printer, etc.

* Frequently uses near vision for the use of computers and reading small print

* Occasionally exposed to noisy environments

Salary Schedule

Salary Band: N260

To view salary schedules, visit: https://(Use the "Apply for this Job" box below). resources/salary-schedule-tables/

Salary will be commensurate with experience and qualifications

Posting Detail Information

University Information

Located in historic Athens, Alabama, Athens State University offers junior and senior-level coursework to community college graduates and transfer students holding sufficient credits from other institutions. Approximately 3,000 students each semester have selected Athens State because of its neighborly environment where over 50 majors and degree programs are offered, with courses taught by a supportive and exceptional faculty. Approximately 95% of the students are enrolled in at least one online course.

The typical student is a working adult who commutes. Recently, the University was named the Most Affordable College in Alabama by The Best Schools, as well as a 2024 Great College to Work For by Modern Think. Athens State offers undergraduate degree programs in Liberal Arts, Teacher Preparation, and Business. The University employs more than 392 full and part-time employees with approximately 88 full-time faculty members in three colleges:
College of Arts and Sciences, College of Business, and College of Education. 83% of the full-time faculty members hold a terminal degree. Athens State is accredited by the Southern Association of Colleges and Schools Commission on Colleges.

Athens, Alabama is located in North Alabama equidistant between Nashville, TN and Birmingham, AL. Athens is home to several events and festivals that have been featured as the Southeast Tourism Society's "Top 20 Events in the Southeast" including the Athens Storytelling Festival and the Tennessee Valley Old Time Fiddlers Convention.

EEO Statement

Non-Discrimination Policy Statement Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate…