Records Support Specialist

Records Support Specialist

Job Duties:

The Records Support Specialist reports to the Registrar and provides general information and assistance to students and former students. The role assists in transitioning the transfer student from the Registrar’s Office to the Advisor by reviewing evaluations and offering pre‑guidance for course applicability. It also provides administrative support associated with the Registrar’s Office.

• Provide general records information to students, former students, etc.
• Monitor and maintain registrar email account daily.
• Process and distribute mail for Registrar’s Office.
• Assist students with forms and process requests in Banner.
• Manage and process in‑house official and unofficial transcript requests.
• Scan and index documents into Application X‑tender/Banner Document Management.
• Provide administrative support to the Registrar’s Office, such as clerical, travel, purchasing, etc.
• Perform review of transcript evaluations and determine the need for applying any adjustment to the Degree Works audit of the student evaluation as pre‑guidance, prior to advising.
• Assist with data entry needs of the Registrar’s Office.
• Monitor and provide maintenance of Data Warehouse errors each semester.
• Meet annual goals established by the Provost and Vice President for Academic and Student Affairs.
• Serve as a member of a team dedicated to improving enrollment management.
• Maintain up to date technological skills and use efficiently in job performance functions.
• Comply with all policies of the University.
• Demonstrate flexibility and adaptability to changing work scope and tasks based on need.
• Complete and/or assist with other tasks as assigned by the Registrar.

• Associate’s Degree, required. Bachelor’s Degree, preferred.
• Knowledge of Microsoft Office Suite, preferred.
• Advising experience, preferred.
• Clerical skills, preferred.

• Ability to maintain confidentiality.
• Ability to work with minimal supervision.
• Must be able to work well with others in a team atmosphere.

• Must be able to remain in a stationary position, such as standing and/or sitting, for an extended period of time.
• Occasionally tasked with filing, which may require low postures such as crouching, kneeling, and/or stooping.
• This position requires constant communication with others to exchange information.
• Frequently use hands/fingers to operate a computer and other office productivity machinery, such as copier, printer, etc.
• Frequently uses near‑vision for the use of computers and reading small print.
• Occasionally exposed to noisy environments.

Salary Band: N260
Salary will be commensurate with experience and qualifications.

Unofficial transcripts should be from the college or university which verifies qualifications for the position.

Credential evaluations are needed for all transcripts obtained outside the U.S. before uploading and submitting an application. Credential evaluators should provide course‑by‑course evaluations and transcribed in English.

Upon an offer of employment, official transcripts from all colleges and universities attended must be submitted. Continued employment is contingent upon receipt of transcripts from all colleges and universities attended.

To be considered for this position please visit our website and apply online at (Use the "Apply for this Job" box below)..

Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities.

Inquiries or concerns may be addressed to the Office of the Vice President of Enrollment and Student Support Services, 300 N. Beaty St., Athens, AL 35611, .