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University IT Help Desk — Tier 1 Support (Flexible Hours
Job in
Athens, Limestone County, Alabama, 35611, USA
Listed on 2026-08-17
Listing for:
The Chronicle Of Higher Education, Inc.
Part Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Athens State University is seeking a Help Desk Technician to provide Tier 1 support for university systems, including the learning management system, instructional technologies, and desktop computing for students, faculty, and staff. This on-site role requires strong customer service and problem-solving skills.
You will handle ticket intake, supervise resolutions, develop self-service materials, assist in orientation content, and contribute to continuous improvements while maintaining security
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