Store Manager, Retail & Store Manager

Job Summary:

The Store Manager will plan and lead the daily operations of an assigned supermarket in an ongoing effort to increase store sales and profitability.

• Oversee the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience.
• Recruits, hires, and trains staff.
• Direct and lead store department managers in the operations of each individual department.
• Implements discipline and termination of employees by partnering with their District Manager as needed and in accordance with policy.

• Develop and implement strategies to improve customer service and experience on an ongoing basis.
• Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.
• Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
• Develops milestones and goals for employees and ensure they are met.
• Collaborates with corporate staff to develop and implement sales goals, marketing strategies, and promotions.
• Ensures physical maintenance, safety, cleanliness, and attractiveness of the store.
• Supervise and report all inventory numbers for store departments.
• Assesses periodic financial reports, evaluating performance and implementing improvements and changes as required.
• Performs other related duties as required.

Required Skills/Abilities:

• Exceptional customer service and managerial skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to understand and manage all budgets.

• High School Diploma or Equivalent.
• At least five years of experience in retail management, preferably in grocery, with increasing levels of responsibility required.

• Must be able to lift up to 50 pounds at times.
• Must be able to traverse and access all areas of the supermarket.