Program Coordinator - Supervisory; Athens

Program Coordinator:
Community Employment and Support Services (Partners with Industry/Supported Employment) (Supervisory)

Full-Time (hours per week: 40)

Work Schedule:

Monday-Friday, 7:00 AM - 4:00 PM

Educational

Qualifications:

Master's degree from an accredited college in rehabilitation, psychology, social work, sociology, counseling, or a related discipline (a combination of equivalent education and work experience may be considered).

Experience

Qualifications:

• Minimum of three years' experience in rehabilitation, non-profit facility, or comparable setting in the area(s) of vocational rehabilitation, mental health counseling, service delivery, or case management.
• Working knowledge of the broader rehabilitation movement, CARF, Alabama Department of Rehabilitation Services, ADA, and relevant DOL guidelines.
• Strong working knowledge of disability management and awareness.
• Ability to supervise professional staff and to oversee the operation of a major vocational program.
• Ability to supervise and critique formal departmental reporting requirements as well as compose acceptable individual reports.
• Knowledge of local job markets.
• Understanding of vocational implications of different disabilities.
• Proficiency in Microsoft Office and ability to acquire, in a reasonable period, proficiency to operate current accounting and payroll software and any other organizational software required in the daily performance of duties.
• Professional Certification of or equivalent certification preferred:
  Certified Rehabilitation Counselor, Licensed Professional Counselor, or Licensed Clinical Social Worker.

Other

Qualifications:

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver's license, and/or the required level of personal auto insurance.
• Must be able to complete a background check, per company requirements, satisfactorily.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multitasking skills.
• Superior listening, verbal, and written communication skills.
• Proficiency in general reporting and basic case file management.

Immediate Supervisor:
Director of Vocational Services

Positions Supervised:
All program-specific staff.

Job Responsibilities

Summary:

Ability to plan and coordinate a program and its activities while ensuring implementation of policies and practices as outlined by compliance standards. Work professionally and promptly with referral sources and ensure service delivery meets the needs of the consumer and the referral source. Must be organized, detail-oriented, keep updated records, and support growth and program development.

Essential Functions:

• Administer the department in compliance with Phoenix procedures, relevant regulatory guidelines, and program goals.
• Provide overall supervision and management of the department.
• Be familiar with the procedures of ADRS, such as those about facility services and current fee-for-service requirements, CARF standards, DOL standards, and the standards for any other agency as might be appropriate to ensure that the department and its services follow all applicable standards.
• Be responsible for ongoing and annual written job performance evaluations on each employee supervised. Make work assignments as appropriate and ensure staff coverage of the department.
• Monitor the routine functioning of the department, including reviewing staff requests for equipment, approval of supply purchases, approval of staff requests for leave, approval of timesheets, monitoring appropriate departmental reports and correspondence, and ensuring equipment maintenance as required.
• Develop and maintain a program manual/job book defining departmental goals and objectives, departmental services, criteria for admission to the department, departmental intake procedures, development of individualized programs of service, maintenance of client records, and reporting procedures for each program area supervised.
• Provide information to the Vice President of Vocational Programs to fulfill overall facility monthly, quarterly, and annual reporting requirements. Participating in departmental decisions such as goals, objectives, financial management, staffing, space allocation, consumer selection, public relations, and program development.
• Work with Phoenix management personnel in carrying out an ongoing public relations program.
• Provide employment readiness training (group and individual), assessment, job development, job placement, and follow-up for referred persons as needed to augment overall departmental capacity.
• Serve as a facility consultant regarding the employment readiness of program participants.
• Serve as primary resource person for…