Security Site Supervisor

Job Description

Seeking candidates with the following:

• 3-5 years security supervision experience
• Strong knowledge of security operations, preferably in a manufacturing setting
• Ability to perform basic security patrols and respond to security assistance calls while maintaining calm
• Assistance with emergency management and escorting emergency teams within the facility
• Proficiency with technology and writing incident reports
• Work as a facility security officer at night when management is not on site; 50 hours weekly with 10 hours paid overtime weekly

• Supervises Security Officers, Lead Officers, and other personnel assigned to client posts; ensures post orders are followed, rounds are completed, and reports are filed; notifies proper authorities in emergencies.
• Coaches and disciplines personnel; holds meetings with employees to document coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and assignment details.
• Assists with payroll and personnel information submission.
• Ensures adequate coverage of all posts and positions with company management.
• Prepares, files, and submits required reports.
• Inspects posts as scheduled and meets with subordinates to outline tasks.
• Communicates with client representatives to ensure security requirements are met and provide customer service.
• Carries out supervisory duties including interviewing, orientation, training, work planning, performance appraisal, rewarding, disciplining, complaint resolution, and hiring/termination recommendations.
• May perform Security Officer duties per post orders and company policy.

High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform essential functions. Minimum 2 years of retail experience preferred.

• May be required to hold and maintain state, county, and municipal licenses for Security Officers.
• Knowledge of security operations with focus on patrol, inspection, and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of various security and safety devices and controls.
• Ability to learn quickly and follow written, oral, or diagrammatic instructions.
• Ability to track and maintain schedule assignments.
• Team member effectiveness.
• Maintains professional composure in unusual circumstances.
• Courteous telephone manner.
• Adaptability to various sites and post procedure changes.
• Proficient in writing routine correspondence, logs, and reports.
• Strong organizational skills.
• Strong customer service and results orientation.
• Strong interpersonal skills, effective interaction with clients across diverse cultures.

• Maintain composure when dealing with authorities, executives, clients, staff, and the public under urgency and pressure.
• May encounter stressful situations involving unauthorized area access.
• Must meet background checks, reference checks, substance testing, and behavioral survey requirements; meet licensing requirements if applicable.
• Direct and discipline staff positively.
• May be required to work overtime without advance notice.
• Handle multiple tasks concurrently.
• Keyboarding, basic computer usage, and operating controls.
• Effective communication; observe and report incidents.
• Engage in frequent sitting, standing, walking, climbing stairs, and uneven terrain; occasional reaching, stooping, kneeling, crouching, crawling.
• Frequent lifting of up to 10 pounds and occasionally up to 25 pounds.
• Use vehicle for duty performance.
• May be exposed to inclement weather, protective gear, or personal safety measures.
• Handle sensitive and confidential information.

EOE/M/F/Vet/Disabilities

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (including daily earned wages, PTO, vacation, or sick time; union members may have different plans)