Business Services Professional

Business Services Professional I

The Business Services Professional supports the financial, administrative, and operational functions of the Center for Applied Isotope Studies (CAIS), a core service facility within the Office of Research. This role ensures efficient, compliant daily operations for a fee-for-service unit, including sample intake, invoicing, accounts receivable, payment reconciliation, procurement, and financial recordkeeping, as well as management of client accounts and revenue tracking.

The position also serves in a fiscal approval role (e.g., P-Card approver), coordinates facility maintenance and work orders, provides customer service, coordinates department-wide communication, and collaborates with faculty, staff, clients, and university offices to resolve issues and ensure compliance. Additional responsibilities may include supporting budgeting, reporting, and HR-related activities.

Knowledge, Skills, Abilities and/or Competencies
- Extensive knowledge of UGA financial systems and related administrative processes. Strong interpersonal, written, and verbal communication skills, with the ability to interact effectively across disciplines and organizational levels while demonstrating tact, discretion, and professionalism. Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and follow through on assignments with minimal supervision. Ability to work independently, exercise sound judgment, and recognize when to elevate issues to higher-level management.

Demonstrated ability to interpret policies and procedures and develop practical solutions to operational challenges. Proven ability to maintain a positive, professional, and customer-focused attitude while working collaboratively as part of a team.

Physical Demands
- Ability to perform basic physical requirements of the position, including prolonged sitting, and occasional standing, walking, bending, and lifting (up to 25 lbs.).

Is driving a responsibility of this position? Yes. Is this a Position of Trust? Yes. Does this position have operation, access, or control of financial resources? Yes. Does this position require a P-Card? Yes. Is having a P-Card an essential function of this position? Yes. Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No. Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)? Yes.

Credit and P-Card policy
- Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy
- Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check.

You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities – Revenue and Accounts Receivable Management
· Process departmental sales and service revenue, including checks, credit cards, electronic transfers, and intra-university payments.
· Manage accounts receivable, including applying payments, reconciling balances, monitoring aging reports, and coordinating reporting with central accounting.
· Track current and prior-year balances and ensure timely resolution of outstanding accounts.
· Manage unearned income, including prepayments and over payments, by issuing credit memos, applying credits to invoices, reconciling balances, and preparing client credit statements.
· Communicate professionally with clients regarding invoices, payments, and account balances.
· Support fiscal year-end activities, including…