Student and Success Specialist

Position: Student Welcome and Success Specialist

Posting Number

S14524P

Working Title

Student Welcome and Success Specialist

Department

Franklin-Deans Academic Serv

Posting Type

External

Retirement Plan

TRS

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Additional Schedule Information

M-F, 8am-5pm

Advertised Salary

Commensurate with experience

Posting Date

12/17/2025

Open until filled

Yes

Proposed Starting Date

04/01/2026

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

Classification Title

Student Services Assistant I

FLSA

Non-Exempt

FTE

1.0

Minimum Qualifications

High school diploma or equivalent

Position Summary

This position assists with the collecting, working with, organizing, and maintaining accurate data and web-based information for the Franklin College Office of Student Academic Services (OSAS). This office includes lower- and upper-division advising and graduation offices for the college, as well as administrative offices that deal directly with student academic services in abroad context. The confidential handling of student information, as well as an awareness of FERPA regulations, are necessary.

This position assists with website issues, changes, and development. It is also assists with data-based report creation for unit-wide assessment, as well as organizational and procedural purposes. A thorough knowledge of the following university data and reporting software is necessary: ARGOS, SAGE, Banner, and Degree Works, as well as Excel and the Microsoft Office Suite, and website management software.

This position helps facilitate Orientation advising for all students advised by Franklin College. It assists with setting schedules for Orientation appointments, reserving rooms, gathering and maintaining incoming student information, facilitating advising assignments for major changes, and performs related duties.forms related duties.

Knowledge, Skills, Abilities and/or Competencies

• Familiarity with UGA policies, regulations, procedures, and resources pertaining to prospective, incoming, and continuing transfer students.
• Knowledge of Degree Works, Athena, SAGE, and Excel.
• Strong oral and written communication skills, excellent interpersonal and organizational skills.
• Excellent attention to detail. Ability to maintain and edit web pages. Ability to collect and organize assessment data and statistics.
• Ability to learn and adapt to new software and data platforms.

Physical Demands

Sitting, standing, walking, bending, stooping, pushing, pulling; spending long periods of time at a computer.

Is driving a responsibility of this position?

No

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access?

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable.

Please visit the UGA Background Check website.

Duties/Responsibilities:
Student Orientation assistance

• Help collect data for orientation sessions.
• Schedule orientation appointments for students based on allocation.
• Assist with daily set-up and clean up of Academic Student Welcome areas.
• Help field questions about major changes and appointment scheduling during orientation.
• Implement communications per established communication strategy and timeline.
• Enforce scheduling and appointment policies.
• Pull seat report and track high demand classes.

Duties/Responsibilities:
Data Tracking and Reporting

• Track and collect data for OSAS assessment plan, Connect and Complete, orientation, advising assignments, etc.
• Help track progress and measure OSAS student success initiatives.
• Help create reports and data visualization for reporting.

Duties/Responsibilities:
Communications…