Desk Assistant

Job Description

The University of Georgia is seeking a Desk Assistant. The successful candidate will provide exemplary customer service to all residents, guests, visitors, faculty, and staff who interact with community desks and community office spaces.

Duties and

Responsibilities include:

• Provide exemplary customer service to all residents, guests, visitors, faculty, and staff who interact with community desks and community office spaces.
• Function as a resource for accurate information concerning Housing and university operations.
• Support the community office staff by performing assigned administrative responsibilities effectively and efficiently.
• Assist in the opening, closing, and transition of residence halls.
• Support, communicate, enforce, and abide by all university and department policies, procedures, and regulations.
• Follow appropriate protocols in addressing incidents and potential policy violations.
• Assist community office staff during a crisis or emergency, maintaining appropriate confidentiality.
• Participate in all departmental and community training.
• Participate in all meeting activities including, but not limited to: staff meetings, community staff meetings, and one-on-one meetings with supervisor.
• Follow appropriate community desk policies and procedures including, but not limited to: key management, equipment check-out, and access control.
• Sort, record, distribute, and forward mail, packages, and newspapers according to United States Postal Service regulations and community procedures.
• Perform other duties consistent with the purpose of the position as assigned.

Conditions of Employment:

• Must be enrolled on at least a half-time basis at the University of Georgia when classes are in session.
• Must be in good standing with the Office of Student Conduct and University Housing.
• Student employees are considered temporary employees.
• May not exceed 20 hours of work per week across all student staff positions if positions are held in multiple departments.
• May not exceed 6 consecutive hours of work per shift.
• Must be available to work a minimum of 8 hours of desk shifts per week.
• Required to work during some home football games as required by your assigned community.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status.