Academic Support Specialist

Job Title

Academic Support Specialist

Occupational Therapy College, College of Health Professions

Atlanta, GA 30341

• Provide clerical support to meet ACOTE Standard
  
  A.2.8 compliance for the Doctor of Occupational Therapy (OTD) Program.
• Assist Program Director, Coordinator of Academic Fieldwork, and Doctoral Capstone Coordinator with administrative tasks.
• Prepare and analyze materials related to program operations, generate invoices, and prepare budget-related documents.
• Maintain accurate databases; serve as liaison to internal and external constituents.
• Support accreditation-related activities for the OTD Program.

• Two years of college coursework and one year of administrative support experience, including database and customer service work.
• Equivalent directly related experience may substitute education.

• Strong organizational and time‑management skills; ability to prioritize and manage multiple responsibilities.
• Independent worker with minimal supervision and effective teamwork.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and institutional systems such as Canvas, Qualtrics, scheduling and calendar platforms.
• Knowledge of database and records management systems, including student information and tracking tools.
• Effective written and verbal communication with students, faculty, staff, and external stakeholders.
• Professional customer service, confidentiality, and discretion with sensitive information.
• Strong data‑management skills: track, compile, analyze, and report information accurately.
• Ability to interpret and apply policies, procedures, and accreditation requirements.
• Ability to maintain accurate records and ensure data integrity.
• Ability to learn student information systems (e.g., Anthology, Canvas, Qualtrics).

Criminal history required.

• Resume
• Cover letter
• List of three professional references with contact information

Job family:
Staff Clerical Non-exempt. Scheduled weekly hours: 37.5.

Equal Opportunity Employer. The University will ensure equal opportunity for applicants and employees in all of its policies and practices, including, but not limited to, recruiting, hiring, transfers, promotions, compensation, benefits, layoff and recall policies, University-sponsored training programs, education, tuition assistance, and social and recreational programs. Persons needing reasonable accommodations under the Americans with Disabilities Act to participate in the application process or for other questions regarding employment at Mercer University, please contact Human Resources.