Admin Support-WIC-Clarke

Clerk for Women, Infants, and Children (WIC) Program

The Clarke County Health Department is seeking a Clerk to support the Women, Infants, and Children (WIC) Program. This position provides administrative support to ensure efficient clinic operations and exceptional customer service. The ideal candidate will be organized, detail-oriented, and comfortable working one-on-one with clients in a fast-paced public health environment.

Job Responsibilities:

• Greet clients and visitors and provide excellent customer service.
• Answer telephones and respond to client inquiries in a courteous and professional manner.
• Obtain confidential client information and accurately enter data into computer systems in accordance with United States Department of Agriculture (USDA) WIC Program policies and procedures.
• Schedule appointments and maintain accurate client records.
• File and maintain records in accordance with program and agency requirements.
• Assist clients one-on-one by explaining program requirements and completing necessary documentation.
• Collect, review, and process required paperwork with a high level of accuracy.
• Utilize basic math skills to perform program-related calculations and ensure accurate data entry.
• Maintain detailed filing and recordkeeping systems.
• Work effectively in a fast-paced, high-volume environment while managing multiple priorities.
• Provide courteous assistance to WIC participants by explaining program procedures and assisting with required forms and documentation.
• Perform other duties as assigned by management.

Minimum Qualifications:

High school diploma/GED and two (2) years of general office or administrative experience.

Preferred Qualifications

• Experience in a healthcare or public health setting.
• Experience providing customer service in a clinical environment.
• Bilingual in Spanish is preferred.

Additional Information:

Employee Benefits:

• 13 paid holidays
• Generous annual and sick leave
• Health, dental, vision, and life insurance options
• State retirement and savings plans
• Opportunities for continuing education and professional development

Additional Support Programs:

• Physical activity breaks
• Worksite wellness program
• Employee Assistance Programs
• Employee discounts

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

Relocation assistance is not provided.

In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

ADA Statement

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email include DPH-ADA.gov.

DPH is an Equal Opportunity Employer