Data Collection Specialist

Data Collection Specialist

This position reports to the Assistant Manager of Records Management and works closely with the Associate Director of Records and colleagues in the unit. The position is primarily responsible for data entry and maintenance of all University of Georgia donor and alumni information. This includes the processing of biographical updates of donor and alumni data received from fundraisers, alumni, and other campus databases.

Data entry varies in complexity in relation to projects that range from daily to annual time frames. This position is critical to advancing the University’s fundraising mission by proactively seeking biographical updates as well as processing information provided to the department regarding all constituents.

This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position.

• High school diploma or equivalent

• Associate or bachelor’s degree preferred with any related experience, such as data entry, Microsoft suite of products, Blackbaud products, CRM database systems.
• Exhibits behavior that supports the mission, vision, and values of the University of Georgia.

• Strong attention to detail and demonstrated ability to analyze data
• Strong organization, prioritization, and time management skills
• Strong reading comprehension skills
• Excellent verbal and nonverbal communication skills and the ability to deal effectively and professionally with a variety of persons
• Self-starter, takes initiative, and can work independently as well as in a team environment
• Ability to follow directions and meet deadlines
• Ability to receive constructive feedback on a regular basis pertaining to overall performance and internal metrics
• Demonstrated superior customer service skills
• Proficiency in Microsoft Excel and Microsoft Word
• High standard of professionalism and adherence with confidentiality
• Ability to adapt to new technology
• Display learning agility which is the ability and willingness to learn from experience and apply that to new situations in a successful manner
• Communicates and employs interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct

• Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
• Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

• Work in a standard office environment
• Sit and work at a computer workstation for an extended amount of time
• Work using electronic mail, telephone, face-to-face discussions, paper form correspondence
• Communicate effectively in writing, speaking, and listening
• Apply skills and knowledge across a variety of tasks to perform successfully in new situations
• Organize and establish priorities; remember detail; multi-task
• Lift and/or move up to 20 pounds
• Walk, stand, stoop, lift, kneel, climb

• Process emails assigned via the departmental email account; through critical thinking, interpret requests from campus users and other constituents based on well-developed critical thinking skills; respond in timely manner to all requests either verbally or in written format upholding departmental and University standards for confidentiality.
• Phone requests or updates from campus or external constituents should be handled in a prompt and…