Office Admin

Front Desk Receptionist

The Front Desk Receptionist is a non-exempt, full-time position working 40 hours per week. This position is responsible for greeting office visitors and customers, phone support, and regular office maintenance duties. The Front Desk Receptionist also supports the HR Department administratively. This position requires someone who is able to handle multiple priorities and interruptions, while maintaining a positive attitude and welcoming disposition.

Position

Responsibilities and Duties:

• Incoming Calls:
  Transfer calls and take messages as necessary. Screen calls with accurate names of caller and company.
• Bid days: deliver bids to team as they arrive via fax, order lunch, have lunch delivered for team.
• Ensure that limited non-business conversations should be had at the front desk.
• When assisting with a special project with a given timeframe, please communicate status regularly with the involved parties throughout the project.
• Prioritize job responsibilities first and foremost.
• Providing W9 and reseller permits as requested.

Objectives or Goals to Measure Performance:

• Professional appearance and manner
• Gives advance notice of unavailability to the job, for example appointments or vacation should be sent via Outlook calendar requests to supervisor
• Customer/Client/Co-worker satisfaction
• Arrive at position on time and ready to go. 1st Call Restoration's core office hours are from 8-4:30
• Accuracy and timeliness in completing assignments
• Adherence to company policies and procedures
• Positive team attitude

Minimum Skills or Experience Requirements:

• High school diploma or equivalent
• One to two years of administrative or clerical experience
• Proficient written and verbal English language skills
• Ability to keyboard 30-40 wpm
• Notary preferred
• Computer skills; MS Word, Excel, Access & Outlook; other software as needed
• Excellent communication skills – oral and written
• Strong organizational skills
• Multi-tasking strengths
• Ability to quickly learn basic construction terminology and sequencing
• Good interpersonal skills
• Reliability, dependability, flexibility
• Excellent attendance and punctuality

Commitment To Safety:
We are committed to providing a safe and healthy work environment; more specifically, our goal is to minimize the exposure of employees, clients, and the public to health and safety risks. Accordingly, we make every effort to comply with relevant federal and state occupational health and safety laws and to develop operations, procedures, practices, and programs that further this goal.

All of our employees are expected to work diligently to maintain safe and healthful work conditions and to adhere to all operating practices and procedures designed to prevent injuries and illnesses.

Benefits:
This position offers a competitive compensation structure; medical, vision, and dental insurance benefits; paid time off (vacation, holiday, sick); 401(k) employer match; life and AD&D insurance; short and long-term disability insurance and other benefits.

Equal Employment Opportunity:
We are an equal opportunity employer. This means we do not discriminate in employment decisions or policies in violation of law on the basis of any legally protected status. What is a legally protected status varies depending on applicable local, state and federal laws, but may include race, color, national origin, citizenship status, creed, religion, sex, age, marital status, physical or mental disability, sexual orientation, gender expression and identity, genetic information, families with children, political ideology and veteran status.

Our policy of nondiscrimination applies to all terms and conditions of employment, including but not limited to hiring, compensation, benefits, placement, promotion, termination, reduction in force, and transfer. Our employment decisions, including factors such as merit, performance, qualifications, skills, dependability, and reliability are made based on ability to perform the job. We comply with all applicable federal, state and local laws that prohibit discrimination in employment.

1st Call Restoration is not looking to engage with third party recruiters for this role and we kindly ask them to not reach out.