Clarke Middle Health Center Student Administrative Assistant

Posting Number

G/R33763P

Clarke Middle Health Center Student Administrative Assistant

SOM-UME

Employee

16-20 hours a week.

08/01/2026

07/08/2026

Yes

The application packet should include a current resume, and contact information for three professional references (who will not be contacted without further correspondence with the applicant).

Athens Area

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

• Greet and check patients in and out in a courteous and professional manner.
• Manage front desk queues and phone lines, ensuring calls are answered promptly and routed appropriately.
• Schedule, confirm, and manage patient appointments within EMR.
• Send appointment reminders via phone, text, or patient portal and track no-show and cancellation rates.
• Verify and update patient demographics, consent forms, and insurance eligibility prior to visits; follow up with patients to resolve any outstanding issues.
• Maintain accurate and up-to-date patient records within the Athena EMR system.
• Respond to patient requests via phone, email, and patient portal (scheduling, general inquiries).
• Triage urgent or sensitive requests and elevate to the appropriate clinical staff as needed.
• Perform general office duties including scanning, faxing, filing, copying, and maintaining a clean and welcoming front office environment.
• Send correspondence, referral letters, and faxes on behalf of clinicians as requested.
• Communicate and coordinate with Clarke County School District (CCSD) staff in a timely and professional manner, serving as a reliable point of contact for school‑based administrative needs.
• Assistance with administrative duties of mobile sites including volunteer scheduling and reminder calls as needed.
• Other administrative duties as assigned.
• Assist clinicians with administrative questions and tasks to support efficient patient care delivery.
• Coordinate with clinical staff regarding patient follow‑up needs and scheduling adjustments.
• Help maintain a professional, organized, and supportive working environment.
• Assist nursing staff with other duties as assigned.
• De‑escalation skills – ability to manage frustrated or distressed patients calmly.
• Cultural humility and sensitivity when working with various patient populations.
• Dependable and punctual with a strong attendance record; this role is a critical coverage position within a limited‑staff practice.

100

Student Assistant

Non‑Exempt

.50

The Clarke Middle Health Center (CMHC) Student Administrative Assistant is responsible for front office operations at the Clarke Middle Health Center and provides remote support to Athens Free Clinic (AFC) mobile sites as needed. This role ensures high‑quality customer service, data consistency, and support to clinic operations. This position performs a variety of non‑clinical, administrative duties in support of the CMHC/AFC following established procedures.

Graduate student in a related field

Bilingual proficiency in Spanish

The employee will regularly sit, stand, bend, talk, and hear. The employee will lift and/or move objects up to…