Director – Fraud Prevention Specialist

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Data & Analytics Engineering position at the Director level, part of the job family responsible for providing specialist data analysis and expertise that drive decision-making and business insights as well as crafting data pipelines, implementing data models, and optimizing data processes for improved data accuracy and accessibility, including applying machine learning and AI-based techniques.

The Fraud Prevention team is responsible for identifying, mitigating, and preventing fraudulent activity across client-facing channels. This role focuses on fraud originating from call center interactions, emphasizing data-driven analysis, control evaluation, and cross-functional collaboration.

• Analyze suspicious activity to identify potential risk gaps and potential fraud loss patterns
• Develop and propose tactical and strategic solutions to reduce fraud exposure
• Collaborate with internal and external teams to locate, collect, and compile relevant data
• Track and report on fraud mitigation efforts and outcomes
• Interpret data to develop a risk-based point of view and support decision-making
• Document fraud methodologies and stay current on emerging threats
• Support the development and refinement of fraud rules and controls

• Proficiency in SQL and Excel
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Ability to work in fast-paced, high-pressure environments
• Comfortable managing multiple priorities and shifting deadlines
• Experience working with cross-functional teams

• Intermediate understanding of call center operations and fraud vectors
• Intermediate understanding of firm operations
• Intermediate understanding of authentication methods and digital identity verification
• Familiarity with financial products
• Experience with fraud rule development and evaluation

Expected base pay rates for the role will be between $95,000 and $135,000 per year at the commencement of employment. Base pay may also include commission earnings, incentive compensation, discretionary bonuses, and other Morgan Stanley sponsored benefit programs.

The Firm is committed to equal employment opportunity without discrimination on the basis of race, color, religion, creed, age, sex, sexual orientation, national origin, citizenship, disability, marital and civil partnership status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).