Program Education Specialist (SPLOST

Job Title

The purpose of this job is to build community trust by coordinating all forms of public engagement activities associated with construction and ACCGov capital project development and delivery. The position produces educational materials including digital content, traditional media content, and printed displays and publications; coordinates various in-person events including public Oversight Commission meetings and ceremonial events; manages the Department's web presence and usability including dashboards and posted reports;

works collaboratively with the Communications Department, sponsor departments, partner agencies, and external consultants. As needed, this position will also perform routine office tasks.

Bachelor's degree in Public Relations, Marketing, Education, Business Administration, or related discipline with two years of public relations, marketing, education, or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Must possess a valid driver's license.

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Directs public education and outreach efforts related to Capital Projects and Programs following the ACCGov Community Engagement Playbook and other guiding resources.
• Produces educational materials including digital content, traditional media content, and printed displays and publications.
• Develops and coordinates distribution of promotional material for department programs. Coordinates with Communications Department, sponsor departments, partner agencies, and external consultants.
• Attends various community events in-person for educational and outreach purposes.
• Coordinates various in-person events including public Oversight Commission meetings, ceremonial events related to construction, and impacted property owners engagement.
• Assists with the development and presentation of capital project-related presentations, including to the Mayor and Commission.
• Provides all necessary public meeting support including, as needed, digital calendars, webex/teams configuration, space reservations, technology preparations, and written documents like agendas, minutes, or summaries.
• Assists sponsor departments with project-related public engagement, meetings, and material distribution.
• Serves as media relations liaison for the Capital Projects/SPLOST Department.
• Maintains the Capital Projects web presence and usability.
• Assists in preparing budget proposals for educational components for Capital Projects and Programs.
• Provides information and other customer services to residents and commissioners.
• Performs other related duties as required.

ADA Minimum Qualifications or Standards Required to Perform Essential Job Functions

Physical Requirements:

Must be physically able to operate a variety of machinery and equipment, including computers, copy machines, and other office equipment. Must be able to use body members to work, move, or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently.

Physical demand requirements are at levels of those of light work.

Data Conception:
Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Interpersonal Communication:
Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes receiving assignments and/or directions from supervisors, and giving assignments and/or directions to co-workers or assistants.

Language Ability:
Requires the ability to read a variety of records, maps, grant proposals, time sheets, route sheets, and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare news releases, press releases, public service announcements, brochures, flyers, and work orders using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to groups of people with poise, voice control, and confidence.

Intelligence:
Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.

Verbal Aptitude:
Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to…