Front Desk Receptionist

Overview

We need a friendly, helpful, caring, and competent front desk staff member to help our members and guests as they enter the gym. The Front Desk Associate will cheerfully greet and direct members, guests and staff as they enter the gym. They will also be responsible for answering the phones, checking in current members, registering prospective members, updating member accounts as needed, and any other task deemed necessary for the daily operations of the gym.

The job requires working knowledge of computer systems and will be trained on the system we use. We are looking for someone to fill our early morning shift of 3:30 am - 8:00 am Monday through Friday. We will need you to be a team player and would love for you to come join our EFC Family!

• Greet all members & guests with a smile and wish them well as they exit the gym.
• Check in all members and their guests in accordance with our gym policy.
• Answer phones in a helpful and professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere that makes members feel welcome.
• Maintain a clean and organized work area.
• Make sure all members are current with payment, have updated phone numbers in system and corrected emails in our systems.

• MUST BE OUTGOING AND FRIENDLY!
• Good communication skills (verbal and written).
• Strong customer service skills
• Must be willing to work some nights and some weekends
• Knowledge of a computer and willing to learn our computer system.
• Exhibit a professional and polite appearance and demeanor