Concierge Account Specialist

Skip the overseas scripts. Join the local team making a real difference. At Concierge Contact Center + AI, we aren’t just a call center; we are a full-service extension of our clients’ front desks. We are looking for people who understand that every call is an opportunity to make an acquaintance, not just a transaction. We provide a premium "concierge" experience, helping our clients boost revenue and improve their team morale.

As a Concierge Account Specialist, you will be the professional face (and voice) of businesses nationwide, handling inbound/outbound calls and scheduling —all from our hub in Athens, GA.

We provide rigorous, best-in-class training to ensure you are an expert in communication and specialized services like AI-powered insurance verification. If you have a background in medical/dental offices or previous call center experience, you’re ahead of the curve—but if you have the right work ethic, we’ll teach you the rest.

• Community-First Mindset: You believe in the power of "neighbors helping neighbors" and bring that warmth to every interaction.
• Results-Driven Work Ethic: You thrive in an environment that prizes high accountability and the drive to go above and beyond for the team.
• Industry Expertise: While we provide rigorous training, a background in medical or dental administrative operations is a significant advantage.
• The Future of Service: You are someone who leads with empathy but is energized by the "advanced world of AI" and how it can empower the human experience.

• Culture of Connection: Join a vibrant, local team in Athens that prioritizes mutual respect, high energy, and a genuine "neighbors helping neighbors" atmosphere.
• Work-Life Harmony: Enjoy adaptable scheduling designed to fit your lifestyle while maintaining a consistent, in-person team connection.
• Performance-Based Compensation: We value high-level talent and offer competitive pay that reflects your skills and dedication.
• Elite Professional Development: Our rigorous, hands-on training program is designed to turn you into a subject matter expert, giving you the tools to speak with absolute confidence from day one.

Apply today to start your career in the future of customer service.

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