Ticket Office Non Student
Listed on 2026-08-02
-
Customer Service/HelpDesk
HelpDesk/Support, Office Administrator/ Coordinator, Customer Service Rep
Posting Number:
G/R25532P
Working Title:Ticket Office Non Student
Department:Athletics-Ticket Office
About the University of Georgia:Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.
The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
Employee
AnticipatedStart Date:
05/27/2024
Posting Date:05/06/2024
Open Until Filled:Yes
Location of Vacancy:Athens Area
EOO Statement:The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR hrweb.
USG Core Values Statement:The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Duties/Responsibilities:Assist with customer service requirements including answering incoming phone calls, placing outbound phone calls, directing person to person window transactions, and occasional email correspondence.
Percentage of time:50
Duties/Responsibilities:Assist ticket office staff with ticket allocation, distribution, fulfillment, and mailing.
Percentage of time:20
Duties/Responsibilities:Special project assistance as needed by full time Ticket Office staff.
Percentage of time:20
Duties/Responsibilities:Assist with training of volunteer and student employees. Involves proficiency in Paciolan, Stub Hub, Microsoft Office for training purposes.
Percentage of time:10
ClassificationTitle:
Temporary Office/Clerical
FLSA:Non-Exempt
FTE:.475
Position Summary:This position is responsible for answering phones, assisting customers in person at the Butts-Mehre ticket window, and occasional email correspondence with current and prospective ticket buyers. Assisting the Director and Assistant Director of Ticket Operations with various projects including, but not limited to, season and single game ticket allocations, fulfilling ticket requests, and mailing ticket orders. Additional responsibilities will include Paciolan ticketing system proficiency, customer record confidentiality, familiarity with athletic venues and parking regulations, and Stub Hub integration support.
Relevant/Preferred Education, Experience, Licensure, Certification in Position:Depending on departmental requirements, high school diploma or equivalent may be required.
Knowledge, Skills, Abilities and/or Competencies :To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reading and writing business…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).