Customer Service Coordinator | Paid Training

Strong Communication and People Skills Required

Are you organized, friendly, and great at keeping up in a fast-paced environment? Then we have the opportunity for you!
Heyward Allen
is looking for a dependable Customer Service Coordinator who enjoys helping people, managing schedules, and being the go-to person customers can count on. This role is perfect for someone who communicates well, stays calm under pressure, and knows how to keep multiple tasks moving at once.

What You’ll Do:

• Make outbound calls to customers regarding service reminders, maintenance, and follow-up opportunities
• Schedule and confirm service appointments
• Follow up with customers on declined services and recommended maintenance
• Maintain accurate customer records
• Communicate professionally with customers while providing outstanding service
• Meet daily and monthly performance goals
• Work closely with the service advisors and dealership team to maximize appointment opportunities

What We’re Looking For:

• Previous call center, customer service, or BDC experience preferred, but not required
• Friendly, professional, and customer-focused attitude
• Strong verbal and written communication skills
• Comfortable making a high volume of outbound calls
• Excellent organizational and multitasking abilities
• Basic computer skills and the ability to learn dealership software
• Positive attitude, reliability, and a strong work ethic

Why You’ll Love Working Here:

• Competitive pay
• Stable, full-time position
• Friendly and supportive team
• Opportunities for growth and advancement
• Paid training
• Employee benefits available

The Ideal Candidate

You enjoy helping people, staying busy, and keeping things organized. You can handle a fast-moving environment while maintaining a positive attitude and professional communication.