Student Services Professional III

Overview

Posting Number: S14670P

Working Title: Student Services Professional III

Department: VPI-Registrar's Office

About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Posting Type: External

Retirement Plan: TRS or ORP

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: Monday-Friday, 8:00 a.m.

-5:00 p.m.

Advertised Salary: $55,000+, Commensurate with Experience

Posting Date: 02/04/2026

Open until filled: Yes

Proposed Starting Date: 03/16/2026

Location of Vacancy: Athens Area

EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://(Use the "Apply for this Job" box below). Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Classification

Title:

Student Services Pro III

FLSA: Exempt

FTE: 1.00

Minimum Qualifications: Bachelor’s degree in a related field or equivalent and 5 years of professional experience

Position Summary: The position serves as the primary resource for students who enroll using the Tuition Assistance Program (TAP). Duties including enforcing USG deadlines, processing, eligibility verifications, notifications, resolving issues, etc. The position is also responsible for responding to a wide range of questions on tuition classification and out-of-state waivers. The position additionally serves as a School Certifying Official for Veterans Educational Benefits s includes advising benefits-eligible students regarding their educational benefits as well as processing necessary forms to ensure students receive their VA benefits in a timely manner.

The employee also serves students, parents, faculty, staff, alumni, departmental offices, and the general public with regards to a wide variety of issues and concerns related to registration and student records at the University

• Knowledge, Skills, Abilities and/or
  
  Competencies:
  
  Experience and knowledge of Banner student system.

Physical Demands:

• Work at a computer for long periods of time.
• Answer phones for long periods of time.
• Travel on campus.

Is driving a responsibility of this position?: No

Is this a Position of Trust?: Yes

Does this position have operation, access, or control of financial resources?: No

Does this position require a P-Card? : No

Is having a P-Card an…