Student Affairs Professional II

About The University Of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full‑time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

S15256P

Student Affairs Professional II

COE-Counseling & Human Development Services

Student Services Assistant II

High school diploma or equivalent and 2 years of related experience

This position provides administrative and student services support for graduate programs in the Department of Counseling and Human Development Services. The role applies established University and Graduate School policies and procedures to assist prospective and current students, faculty, and staff. The position serves as a primary point of contact for student inquiries and acts as a liaison between the department, the UGA Graduate School, the Registrar’s Office, and other campus units.

The incumbent works closely with program coordinators and the Graduate Coordinator and reports to the Department Head.

• Acts with integrity.
• Serves others in a responsive and respectful way.
• Readily learns new information and shares solutions and resources with others.
• Makes sound decisions including finding ways to make existing processes more efficient and/or effective.
• Expertise in the technical skills required for the position such as data management systems, computing software and applications.
• Communicates effectively – written and verbal.

• Sit at a computer for extended periods of time
• Phone use. Filing
• Some lifting (copier paper boxes)

Yes

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

• Provide information to prospective students regarding program requirements, admissions processes, and application procedures.
• Respond to inquiries from applicants, students, and parents via email, phone, and in‑person communication.
• Coordinate and support program information sessions and recruitment activities.
• Review applications for completeness and follow up on missing documentation to ensure timely processing.
• Process and route application materials using Grad Slate and Grad Status in accordance with established procedures.
• Prepare and organize application materials for faculty review.
• Enter and submit admissions decisions in the system following departmental guidelines.

• Serve as a resource for current graduate students by providing guidance on registration, enrollment, and graduation processes.
• Apply University and Graduate School policies and procedures when assisting with student requests such as schedule adjustments, withdrawals, leave of absence, petitions, and graduation applications.
• Act as a liaison between students, faculty, the Registrar’s Office, and the Graduate School to facilitate student services processes.
• Monitor student records, enrollment status, and academic progress…