Lead Financial Aid Advisor, State Programs

Position Information

Classification Title Financial Aid Advisor III FLSA Exempt FTE 1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent and 5 years of professional experience

Preferred Qualifications

Prior experience working in Student Financial Aid

Position Summary

Serve as lead financial aid advisor for state student financial aid programs, including the HOPE and Zell Miller scholarship programs. Advise students and parents regarding federal, state, and institutional financial aid in an accurate and efficient manner, and assist with related financial aid application processes. Award, cancel, and revise financial aid awards based on office policies and procedures, and in compliance with applicable rules and regulations.

Serve as lead on data reporting and regulatory compliance for all state programs. Remain current regarding federal, state, university, and other financial aid regulations, policies, and procedures.

Knowledge, Skills, Abilities and/or Competencies

Acute attention to detail and deadlines

Strong organizational skills

Ability to multitask with high levels of accuracy

Strong customer service skills

Excellent oral and written communication skills

Strong computer and technology skills

Physical Demands

Climb stairs.

Sit for extended periods of time doing computer work.

Lift up to 30 pounds.

Some evening and weekend work.

Some travel for off-campus outreach events.

Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable.

Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

* Serve as office lead for and maintain commanding knowledge of state systems and the regulations, policies, and procedures governing programs administered by the State of Georgia, as well as other states

* Promptly apprise supervisor and senior management of changes in systems and/or regulations/policies affecting the administration of state programs

* Maintain current relevant sections of the OSFA Policies and Procedures Manual, and prepare staff training on issues related to state student financial aid

Percentage of time 25 Duties/Responsibilities

* Advise accurately and efficiently students and parents who call, visit, or email the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after

* Provide assistance to students, families, and colleagues in completing financial aid processes

* Maintain a working knowledge of relevant student information and financial aid processing systems

* Maintain privacy and confidentiality of student and family data and information

* Maintain security of student records and related information

Percentage of time 25 Duties/Responsibilities

* Accurately award and revise student financial aid in accordance with federal, state, and university policies and procedures

* Process and work…