Patient Financial Coordinator - Specialty Care Clinic

Pay Grade: G
Job Code: GST
051

for Video

We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well‑being; and preparing for and responding to disasters.

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long‑term career.
• Take Part in a Hands‑on Working Culture – Work in a unique culture of active engagement and problem‑solving, no matter your role.
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.

• Provide benefits counseling, obtain and process documents to certify Ryan White eligibility for ADAP/HICP and other patient assistance programs.
• Assist clients with obtaining and processing healthcare plan applications during Open Enrollment.
• Maintain and monitor Care Ware, Data Rx, and other relevant programs daily, weekly, and monthly to track upcoming eligibility, expiration dates, and patient compliance.
• Coordinate, monitor, track, and evaluate insurance enrollment, premium payments, co‑pays, and changes in benefits with individuals, agencies, health insurance carriers, pharmacies, and the contracted Pharmacy Benefits Manager.
• Perform data entry and documentation in electronic health records and other databases.
• Provide timely follow‑up and communication with clients and staff on important deadlines for certification and recertification of eligibility documents.
• Actively participate in interdisciplinary team meetings and collaborate with case management team to obtain information and refer clients to other services, as appropriate.

High school diploma/GED and three (3) years of job‑related experience

OR

One (1) year of experience at the lower level Admin Assistant 1 (GST
050) or position equivalent

• 13 paid holidays
• Generous annual and sick leave
• Health, dental, vision, and life insurance options
• State retirement and savings plans
• Opportunities for continuing education and professional development

• Physical activity breaks
• Worksite wellness program
• Employee Assistance Programs
• Employee discounts

No phone calls or applications are accepted ONLINE ONLY through the link posted.

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre‑employment drug screening and a criminal background check.

Relocation assistance is not provided.

In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email DPH-HR.gov.

DPH is an Equal Opportunity Employer.

Due to the volume of applications received, we are unable to provide information on application status by phone or e‑mail. All qualified applicants will be considered, but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

• In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long‑term care, and life insurance.

• Part‑time employees are eligible to participate in the Georgia Defined Contribution Plan.