Concierge

Concierge The Role

Our team is seeking a highly motivated and detail-oriented individual to join us as a Concierge. In this key role, you will be playing a vital role in ensuring their comfort and satisfaction throughout their stay.

• Greeting guests/customers
• Manage guest/customer complaints
• Taking messages
• Managing mail, luggage and deliveries
• Perform basic administrative/secretarial/reception duties
• Running errands to assist guests
• Making dinner/event reservations for guests
• Develop network of contacts, service providers and businesses within their communities to serve guests

• One or more years of employment in similar position or equivalent preferred
• Additional education, training, or certification preferred
• Positive, friendly, and enthusiastic mindset with an excellent record of hotel management
• Ability to communicate effectively with fellow leaders, managers, employees, and all guests
• Strong problem management skills with accuracy in quickly handling emergency situations and providing solutions
• Must be able to work days, nights, weekends and holidays
• Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.