Banquet Operations Manager

Company Overview

Athens Country Club is a premier recreational facility offering a wide range of amenities, including golf, tennis, aquatic activities, and elegant dining options. Our club is dedicated to providing exceptional experiences and fostering a vibrant community for our members and staff alike.

The Banquet Operations Manager is a polished, hands‑on leader responsible for the successful execution of club events, private functions, member gatherings, and banquet operations. Reporting to the Catering Director, this position leads banquet staff through setup, service, breakdown, and post‑event follow‑up while ensuring every event is delivered with professionalism, consistency, warmth, and attention to detail. The role partners closely with the Catering Director, culinary team, and club departments to ensure events are properly planned, staffed, communicated, and delivered according to Athens Country Club standards.

• Oversee all phases of banquet and club events, including room setup, service execution, event flow, breakdown, and post‑event cleanup.
• Execute events according to Banquet Event Orders, floor plans, service timelines, and member or client specifications.
• Inspect event spaces before, during, and after each function to ensure proper setup, cleanliness, safety, and presentation.
• Confirm tables, linens, silverware, glassware, banquet equipment, service stations, and event materials are prepared to club standards.
• Coordinate food service between the culinary team and banquet service staff to ensure timely, efficient, and polished service.
• Assist with audio/visual setup when required and ensure event rooms are clean, maintained, and properly reset for upcoming functions.
• Maintain banquet storage areas, service equipment, and event spaces in an organized, clean, and ready‑to‑use condition.

• Manage daily and weekly banquet staff schedules based on event volume, service needs, labor expectations, and club standards.
• Assign banquet captains, servers, bartenders, and event staff to appropriate event roles and service areas.
• Adjust staffing assignments as needed to support changing event requirements and ensure proper service coverage.
• Lead banquet staff during events to ensure smooth service flow, clear communication, and consistent execution.
• Ensure team members understand event timelines, guest counts, setup requirements, service expectations, and assigned responsibilities.

• Train banquet employees in service standards, banquet procedures, guest service expectations, and club policies.
• Lead pre‑function meetings and service lineups to communicate event details, assignments, timing, and service goals.
• Provide ongoing coaching and feedback to ensure service standards are consistently met and improved.
• Monitor staff appearance, uniform standards, professionalism, and readiness for service.
• Support staff accountability through clear direction, performance feedback, and consistent expectations.
• Foster a positive, professional, team‑oriented banquet culture focused on member and guest satisfaction.

• Partner with the Catering Director to review upcoming events, staffing needs, floor plans, service details, and special requirements.
• Collaborate with the culinary team regarding menus, service timing, serving arrangements, equipment needs, and preparation details.
• Maintain effective communication with food and beverage departments to ensure all event requirements are met.
• Review table diagrams, guest tables, room layouts, and setup needs for each function.
• Communicate event changes, member feedback, staffing notes,…