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ITSM Problem Manager - Root-Cause & System Resilience Lead

Job in Athens, Clarke County, Georgia, 30604, USA
Listing for: NextGen Healthcare
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading healthcare technology firm in Georgia seeks an ITSM Problem Manager to drive problem identification, root cause analysis, and solution implementation. The ideal candidate will have over 5 years of experience in IT operations and excellent communication skills to collaborate across teams. Strong background in scripting languages and familiar with ITSM tools is preferred. This role emphasizes continuous improvement in service delivery and requires a Bachelor's degree in a technical field.
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