CAD​/RMS Technical Co-Op; CO-OP Program

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

The Command Center Software Support Services organization is the team that supports our public safety agencies throughout the world. We are committed to providing services for our customers who use MSI products; allowing them to focus on their mission and enable them to respond faster. Our field teams are focused on providing services and administration of various public safety software products such as 9-1-1 Call Handling, Real‑Time Crime Center, Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.

Candidates must reside in the Atlanta, GA or Tampa, FL Area. This is not a remote opportunity.

We are seeking a highly motivated student to join our Emergency Management IT team. The candidate will be working closely with System Administrators of Computer Aided Dispatch (CAD) and Records Management Systems (RMS) in a local government public safety environment.

This 16‑week immersive program offers a unique vista into the "nervous system" of public safety. You will gain experience in the full life cycle of emergency data—from the moment a 911 call hits the (CAD) system to its long‑term storage and analysis in the (RMS).

Target Base Hourly Salary Range: $21.80 - $23.80.

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job‑related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

• CAD Engineering & Infrastructure
• Hardware/Software Integration:
  Gain hands‑on experience with CAD console hardware, peripheral configurations, and multi‑monitor UI environments.
• Environment Management:
  Assist in maintaining Training/Test and Production environments to ensure 99.999% system uptime.
• SQL & Data Analytics
• Database Management:
  Utilize Microsoft SQL Server to perform complex joins and data validation.
• Analysis:
  Translate raw emergency response data into actionable insights, focusing on response times and resource allocation.
• Data Integrity:
  Perform audits to ensure RMS records meet state and federal reporting standards.
• Security & Compliance
• CJIS Standards:
  Learn and apply Criminal Justice Information Services (CJIS) security policy requirements.
• Access Control:
  Manage user permissions and troubleshoot security bottlenecks within the CAD/RMS ecosystem.

• Weeks 1-4:
  Orientation, IT Onboarding, and CAD User Interface/Hardware Fundamentals.
• Weeks 5-8:
  Systems Integration, Environment Management, and Troubleshooting.
• Weeks 9-12:
  Transition to RMS, Reporting Fundamentals, and Relational Database (SQL) Introduction.
• Weeks 13-16:
  Advanced SQL for Analysis, Security Compliance, and a Self‑Selected Technical Capstone Project.

• Academic Standing:
  Must be pursuing a degree in Information Technology, Computer Science, Cybersecurity, Data Analytics or a related field of study.
• Minimum GPA: 3.0 on a 4.0 scale preferred.
• Technical
  
  Skills:
  
  Basic understanding of Relational Databases (SQL).
• Familiarity with Windows Server environments and networking basics.

This program is designed for Knowledge Sharing. You will be paired with a Senior System Administrator who will provide supervised practical work, allowing you to move from observation to independent troubleshooting.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully…