Mobile Device Management Analyst

Openings: 1

Location:

Hybrid, 1-2x a week in ATL office in Buckhead Duration: 6-month contract P2C: 2 round process to close

• 1st round screening with HM
• Final round panel

• Wireless industry experience
• Experience working with a wireless carrier (Verizon, AT&T, etc.)
• Basic understanding of smartphone and tablet operation - will mostly be working with Apple products
• Service Now experience Plusses:
  • Good customer service skills
    -will be working with a lot of non-IT people, must have the ability to explain technical concepts to non-technical people
  • Any MDM experience
    -working with Intune or Jamf devices
  Day to Day:

  A client of Insight Global is looking for a Mobile Device Management Analyst to join their team. This individual will be responsible for taking in mobile device requests through Rollins' Service Now ticketing portal. This person will be the POC facilitating requests of giving Rollins employees net new or replacement wireless devices. Additionally, this person will also be working with the acquisition team to replace, purchase, and allocate new wireless devices to both current Rollins employees and new employees through acquired companies.

  Compensation:

  $__28__/hr to $__33___/hr.

  Exact compensation may vary based on several factors, including skills, experience, and education.

  Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.